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Administrative Support Specialist

7 days ago

Quezon City, National Capital Region, Philippines Sourcefit DR Full time

**Job Description**

Company Overview: As a valued member of the Sourcefit DR team, you will play a crucial role in supporting the General Manager and driving administrative excellence across related companies.

Key Responsibilities:

  1. Communication Management: Effectively manage communication on behalf of the GM, filtering important messages and providing concise summaries.
  2. Administrative Tasks: Prepare reports and documents as needed, including sales data analysis, staff schedules, and inventory reports.
  3. Project Coordination: Assist with project management by tracking deadlines, assigning tasks to relevant team members, and following up on progress.
  4. Customer Service Support: Provide timely and professional responses to customer inquiries directed to the online business.
  5. Staff Management Support: Coordinate staff onboarding paperwork, schedule team meetings, and facilitate effective communication among team members.
  6. Research and Data Gathering: Conduct market research, gather competitor information, and compile relevant data for the GM's decision-making.
  7. Online Platform Management: Assist in updating and maintaining the store's online presence, including social media accounts, emails, and website content.

Qualifications:

  • Customer Service Orientation: Strong customer service orientation is essential for this role.
  • Administrative Experience: Level: Entry-level or 1-2 years of administrative work experience.
  • Technical Skills: Proficient in Microsoft Office Suite, with strong ability to use programs like Outlook, Word, Excel, and PowerPoint. Experience with Asana and Lightspeed POS is an advantage.
  • Communication Skills: Excellent written and verbal communication skills in English to effectively interact with various stakeholders.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
  • Attention to Detail: Meticulous approach to ensure accuracy in data entry and document preparation.
  • Adaptability: Flexibility to handle changing priorities and unexpected situations.
  • Remote Work Experience: Ability to work independently and effectively.