
Senior Program Manager
7 days ago
As a Senior Program Manager at our award-winning company, you will be responsible for leading complex projects and managing diverse audiences within varied business environments.
You will oversee the successful implementation of large-scale global projects, partner with internal teams and stakeholders to support new or expansion business opportunities, and lead cross-functional teams to achieve departmental and corporate strategy.
The ideal candidate will have experience leading the implementation of complex projects, leadership and management experience in the call center and/or business process outsourcing industry, and client-facing senior and executive-level management communications and formal presentation delivery experience.
The successful candidate will also have a Bachelor's degree or equivalent relevant experience, project management certification (PMP), and excellent interpersonal and communication skills.
Responsibilities:
- Lead cross-functional teams to achieve strategic objectives
- Develop and implement project plans, timelines, and budgets
- Manage and motivate team members to achieve high performance
- Ensure projects are completed on time, within budget, and meet quality standards
Requirements:
- Bachelor's degree or equivalent relevant experience
- Project management certification (PMP)
- Leadership and management experience in call center and/or business process outsourcing industry
- Client-facing senior and executive-level management communications and formal presentation delivery experience
Benefits:
- A supportive environment for career and professional development
- An inclusive culture and community-minded organization
- A global team of curious lifelong learners guided by company values
- Paid time off (PTO) and wellness and healthcare benefits
About Our Company
We're an equal opportunity employer committed to building a diverse and inclusive workforce that respects and empowers cultures and perspectives within our global teams.
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