Healthcare Leadership Role
6 days ago
Eli Global Phil. Resource Operation CTR I is seeking an experienced Healthcare Supervisor to oversee daily operations and create a high-performance, customer-focused work environment.
- Key Responsibilities:
- Oversee the day-to-day activities of Customer Service Representatives, prioritizing tasks and ensuring efficient workflows.
- Develop and implement quality assurance tools to ensure accurate and timely task completion.
- Conduct formal performance evaluations and participate in personnel activities such as hiring, training, promotions, and disciplinary actions.
- Maintain effective employee relations, ensuring alignment with company goals and confidentiality.
- Resolve complex customer issues, using sound judgment to address complaints.
- Supervise the department's operations, ensuring efficiency and smooth workflows.
Requirements:
- Bachelor's degree in Healthcare or related field.
- At least 3 years of experience in healthcare supervision or management.
- Excellent communication and leadership skills.
- Able to work effectively in a fast-paced environment.
What We Offer:
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
-
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