Healthcare Leadership Role

6 days ago


Cebu City, Central Visayas, Philippines Eli Global Phil. Resource Operation CTR I Full time
Job Description

Eli Global Phil. Resource Operation CTR I is seeking an experienced Healthcare Supervisor to oversee daily operations and create a high-performance, customer-focused work environment.

  • Key Responsibilities:
  • Oversee the day-to-day activities of Customer Service Representatives, prioritizing tasks and ensuring efficient workflows.
  • Develop and implement quality assurance tools to ensure accurate and timely task completion.
  • Conduct formal performance evaluations and participate in personnel activities such as hiring, training, promotions, and disciplinary actions.
  • Maintain effective employee relations, ensuring alignment with company goals and confidentiality.
  • Resolve complex customer issues, using sound judgment to address complaints.
  • Supervise the department's operations, ensuring efficiency and smooth workflows.

Requirements:

  • Bachelor's degree in Healthcare or related field.
  • At least 3 years of experience in healthcare supervision or management.
  • Excellent communication and leadership skills.
  • Able to work effectively in a fast-paced environment.

What We Offer:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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