Operations Leadership Manager

5 days ago


Cebu City, Central Visayas, Philippines Omega Healthcare Management Services Inc. Full time

Job Purpose:

This position is responsible for driving operational excellence and ensuring the team meets or exceeds performance standards. The successful candidate will be accountable for coaching and supporting Team Leads, analyzing performance results, and implementing process improvements to enhance client satisfaction and service levels.

Key Responsibilities:

  • Meet all Client Service Level Agreements (deliverables) and ensure timely completion of tasks
  • Analyze performance results of the team and implement strategies to improve efficiency and productivity
  • Determine appropriate staff levels and develop effective staffing strategies
  • Work closely with support departments to ensure seamless execution of operational plans
  • Hold regular team meetings to communicate updates, address concerns, and foster a collaborative work environment

Requirements:

  • Proven leadership and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Minimum 5-8 years of experience in BPO/Healthcare industry
  • Graduate degree in Life Sciences or related field

  • Operations Manager

    1 week ago


    Cebu City, Central Visayas, Philippines Wipro Digital Operations and Platforms Full time

    Job Title: Assistant Manager - Recruitment, Talent Hunting, Volume Hiring, Vendor Management, Stakeholder ManagementKey Responsibilities:Oversee and manage multiple lines of business ensuring smooth operations and alignment with business objectives.Overall responsible for achieving all KPIs for the account.Develop, implement, and optimize client processes to...


  • Cebu City, Central Visayas, Philippines HawodTech Solutions Full time

    Job Summary:HawodTech Solutions is seeking a seasoned Senior Operations Manager to oversee the daily activities and operations of our revenue-generating departments in Cebu. As a key member of our leadership team, you will be responsible for planning, monitoring, and managing the performance of these teams to achieve key performance indicators (KPIs) and...


  • Cebu City, Central Visayas, Philippines SALAM VOLUNTEERS PROGRAMME Full time

    Job OverviewThe Director of Operations is a key leadership role responsible for the seamless execution of daily operations at our office. This individual will oversee the Recruiting, Program Operations, and Onboarding teams, meeting business priorities and deliverables.


  • Cebu City, Central Visayas, Philippines ALEPH TALENT SOLUTIONS CORPORATION Full time

    ALEPH TALENT SOLUTIONS CORPORATION is looking for a skilled Retail Store Manager to join our team. As a key member of our store leadership team, you will be responsible for driving sales growth, leading a team of retail associates, and managing inventory levels.Job Requirements:Leadership Experience: Proven track record of leading teams and achieving sales...


  • Cebu City, Central Visayas, Philippines Manulife Full time

    Company OverviewManulife Financial Corporation is a leading international financial services provider. Our mission is to make our customers' decisions easier and lives better. We strive to attract, develop, and retain a diverse workforce that reflects the communities we serve.Job SummaryThe Director, Financial Operations Leadership will lead the overall...

  • Leadership Role

    3 days ago


    Cebu City, Central Visayas, Philippines TASQ Full time

    Leadership PositionTASQ is seeking an experienced professional to join our leadership team as a Leadership Role. This senior-level position involves leading a team of professionals to achieve organizational goals.Responsibilities:Lead a team of associates, providing strategic direction and operational oversight.Develop and implement process improvements to...


  • Cebu City, Central Visayas, Philippines Rococo Global Technologies Corporation Full time

    Job DescriptionRococo Global Technologies Corporation is seeking a skilled Information Technology Supervisor to oversee the adoption of new technologies and lead IT projects.Key Responsibilities:Strategic Planning: Develop and implement IT strategies aligned with organizational goals.Team Leadership: Manage and mentor IT staff, fostering professional...


  • Cebu City, Central Visayas, Philippines ANNA IKA CONSULTANCY SERVICES Full time

    We are looking for a highly skilled Sales Leadership Manager to join our team at ANNA IKA CONSULTANCY SERVICES.About the PositionThis is a key leadership role that requires someone with extensive experience in sales, strong communication skills, and the ability to motivate and inspire a team.ResponsibilitiesDevelop and implement sales strategies to drive...


  • Lapu-Lapu City, Central Visayas, Philippines ARK Solves Full time

    We're looking for a seasoned professional to join our team as a Director of Operations. The ideal candidate will have around 8-15 years of experience in management and supervision, with a proven track record of leading teams, managing projects, and building relationships.The successful candidate will be responsible for leading our award-winning team,...


  • Cebu City, Central Visayas, Philippines Metro Retail Stores Group, Inc. Full time

    **Department Sales Leadership Position**We are looking for a highly skilled Department Sales Leadership Position to join our team at Metro Retail Stores Group, Inc.In this role, you will be responsible for leading the sales team to deliver exceptional customer experiences and drive sales performance through effective operations management.The successful...

  • Operations Manager

    1 day ago


    Cebu City, Central Visayas, Philippines Staff4Me Full time

    Staff4Me is seeking an experienced Call Center Manager to oversee day-to-day operations. This critical role requires strong leadership and exceptional customer service skills.About the RoleLead a team of call center representatives and supervisors.Develop policies and procedures for efficient operations.Analyze performance metrics and implement strategies...

  • Operations Manager

    6 days ago


    Cebu City, Central Visayas, Philippines SecondGen Ventures Corp. Full time

    Job PurposeThe Operations Manager is responsible for establishing, streamlining, and overseeing all operational systems, processes, and policies to ensure the efficient and effective functioning of the company. This role involves managing daily business operations, optimizing workflow, enhancing productivity, and ensuring compliance with internal standards....

  • Operations Manager

    2 weeks ago


    Cebu City, Central Visayas, Philippines Private Advertiser Full time

    Position Title: Operations Manager – US Media AccountWork Setup: OnsiteWe're looking for a results-driven Operations Manager to lead a dynamic US Media Account If you have a strong background in operations and team leadership, this opportunity is for you.Qualifications:At least 5 years of experience in operations managementProven expertise in Sales,...

  • Operations Manager

    1 hour ago


    Cebu City, Central Visayas, Philippines Open Look Business Solutions Full time

    We are seeking an experienced Operations Manager to lead and manage a team of professionals in delivering high-quality virtual services to clients.Key ResponsibilitiesTeam Leadership: Oversee the performance of team members, ensuring seamless service delivery and maintaining compliance with company policies.Client Onboarding: Manage the onboarding process...

  • IT Leadership Position

    18 hours ago


    Cebu City, Central Visayas, Philippines Kuehne + Nagel AS Full time

    Kuehne + Nagel AS stands out as a leader in the logistics industry with a strong focus on innovation and adaptability. As an IT Director, you will play a vital role in driving the organization's growth by leveraging your expertise and distinct skillsets.Job DescriptionManage the site IT operation, including planning, organizing, controlling, and evaluating...

  • Operational Manager

    4 days ago


    Cebu City, Central Visayas, Philippines CallTek Full time

    We are seeking a highly skilled and experienced Operational Manager to oversee and optimize our company's daily operations. The ideal candidate will be responsible for ensuring operational efficiency, implementing effective business strategies, and enhancing overall productivity. This role requires strong leadership, problem-solving abilities, and a deep...


  • Cebu City, Central Visayas, Philippines VISEO ASIA Full time

    Job ResponsibilitiesThe Senior IT Leadership Position is a mid-senior level full-time job in the Consulting and Information Technology industry. Key responsibilities include:Oversee day-to-day operations, ensuring smooth execution of projects, timely delivery, and high-quality outputs.Drive the development and continuous improvement of IT delivery processes,...


  • Cebu City, Central Visayas, Philippines Pro Pod Business Consultancy Inc Full time

    Our Company CultureWe foster a thriving environment that values collaboration, innovation, and excellence.We believe in investing in our employees' growth and development, providing ongoing learning and development opportunities.Job RequirementsTo be successful in this role, you will need:Extensive sales leadership experience, preferably in real estate sales...


  • Cebu City, Central Visayas, Philippines Karamar Corporation- Cebu Full time

    Join Our Team at Karamar Corporation- Cebu!Job DescriptionThis is an exciting opportunity for an experienced retail professional to take on a key leadership role within our team. As Store Manager, you will be responsible for overseeing all aspects of store operations.About the JobLead daily store operations, including staff management, inventory control, and...

  • Operations Manager

    2 weeks ago


    Cebu City, Central Visayas, Philippines Lifewood Data Technology Ltd. Full time

    The Operations Manager will oversee the day-to-day operations of the company, ensuring that the processes supporting AI development, product delivery, and client engagement run efficiently and effectively. This role requires a balance of operational expertise, technical understanding of AI, and strategic thinking to support business growth and innovation.Key...