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Job Summary

A data analyst is responsible for managing customers' master data and providing support to the organization's frontline, back office, and executive requirements. They develop reports, troubleshoot data issues, and ensure accuracy, timeliness, and harmonization of reports and data across departments.


Key Responsibilities:
  • Process Improvement:
    • Analyze requirements for extractions, operational, and management reports based on business process improvements.
    • Create functional data models supplemental to business processes.
    • Map data based on business processes.
  • Quality Control and Validation (Process, Data, and Systems):
    • Test data and reports after IT extraction as well as bill-to-cash systems.
    • Identify data sets.
    • Facilitate change requests, especially for data extraction and reports.
    • Provide functional expertise on data storage structures, data mining, and data cleansing.
  • Functional Support:
    • Troubleshoot issues/errors within data and reports.
    • Evaluate changes and updates to source production systems.
    • Understand process flow of bill-to-cash processes and changes to processes and procedures.
    • Analyze errors/issues, troubleshoot and fix changes in the application system.
    • Functional mastery of bill-to-cash applications with specialization in reporting tools.
    • Attend regular meetings with operating units, engineering, and AP-DUs on change management issues, coordination, and harmonization efforts.
  • SME Training:
    • Train trainers and SMEs on new reports and dashboards.
  • Administrative:
    • Ensure one's personal goals and development plans are aligned with the organization's objectives and attained in the best means possible.
    • Collaborate and coordinate with internal and external stakeholders on processes, systems, and recommend plans and programs.
    • Monitor and recommend requirements on materials and equipment to perform one's role and responsibility.
    • Facilitate necessary administrative tasks for regular company procedures such as but not limited to requests for payments, purchase orders, and liquidations.
  • Others:
    • Ensure compliance and adherence to safety, health, and environment manual, IMS manual, and other guidelines and policies related to EHS.
    • Readily assume tasks requiring immediate or urgent attention that may be reasonably assigned by the team leader.

    Qualifications:

Bachelor's degree in any 4-year business, engineering, or IT-related course.