Career Advancement Professional

1 day ago

Caloocan City, National Capital Region, Philippines beBeeTraining Full time ₱6,000,000 - ₱8,000,000
Job Overview

We are seeking a skilled Training and Development Specialist to lead new hire training programs, drive operational excellence through continuous learning and development, and ensure alignment with performance standards and business objectives.

This role requires close collaboration with cross-functional teams to implement continuous improvement initiatives that enhance team productivity and elevate the overall client experience.

The ideal candidate will have at least 2 years of training experience, preferably in lead gen, sales, technical support or customer support, and excellent communication and coaching skills.

Key Responsibilities:

  • Conduct new hire orientation, process and product training, and guide employees through onboarding, skill enhancement, and transitioning to independent work.
  • Design, deliver, and continuously improve training programs, including advanced training for career advancement, leadership roles, and communication skills to reduce barriers for non-native speakers.
  • Develop, update, and refine engaging training materials, ensuring clarity, accuracy, and alignment with assessed training needs.
  • Provide real-time feedback, personalized coaching, and technical support to employees, including team leads progressing through leadership levels.
  • Serve as a backup and support team operations when needed.
  • Maintain up-to-date knowledge of processes and technologies through regular training and professional development.

Required Skills and Qualifications:

  • At least 2 years of training experience, preferably in lead gen, sales, technical support or customer support.
  • Excellent communication and coaching skills.
  • Ability to create and deliver effective training sessions.
  • Experience with CRM tools and MS Office.
  • Strong organizational, leadership, and time-management skills.
  • Flexible and adaptable to changing priorities and schedules.
  • Self-motivated, proactive, and able to work independently or as part of a team.
  • Reliable internet connection with a backup connection.
  • Dedicated, quiet workspace suitable for virtual training.

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