Operations Manager Lead

7 days ago


Makati City, National Capital Region, Philippines The VITO Group Full time
About the Role:

We are seeking an experienced Operations Manager Lead to join our team in Makati. The successful candidate will be responsible for overseeing the day-to-day operations of our store, ensuring seamless execution of company policies and procedures.

Key Responsibilities:
  • Develop and implement operational strategies to drive business growth, improve customer satisfaction, and increase employee engagement.
  • Lead and manage a high-performing team of retail professionals, providing coaching, guidance, and development opportunities.
  • Implement operational processes and systems to ensure efficient store operations, including inventory management, supply chain logistics, and asset protection.
  • Collaborate with cross-functional teams to achieve business objectives, including marketing, merchandising, and visual presentation.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, Operations Management, or related fields.
  • Minimum 5 years of experience in retail operations management, preferably in the Jewelry industry.
  • Strong leadership and management skills, with ability to motivate and inspire team members.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with colleagues, customers, and vendors.
  • Ability to work in a fast-paced environment, with strong problem-solving and analytical skills.


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