Clinical Records Coordinator

1 day ago


San Juan, National Capital Region, Philippines beBeeSpecialist Full time $40,000 - $55,000
Job Overview

The Legal Intake Specialist plays a pivotal role in the healthcare medical records retrieval process. This position ensures that every request is accurate, complete, and optimized for downstream success.

Key Responsibilities:
  • Provider Research & Identification: Identify all relevant healthcare providers involved in a client's treatment, beyond the main facility listed by the law firm.
  • Request Creation & Quality Control: Review incoming requests, correcting incomplete or inaccurate submissions; prepare accurate base forms before generating submission packets; conduct comprehensive quality assurance checks on each request packet.
  • Request Assignment: Assign requests to the appropriate records team members based on workload balance and utilization metrics.
  • Handling Special Cases: Identify and escalate special provider requirements; resolve missing, unclear, or conflicting information by liaising with the case manager.

Requirements:

  • Experience: Prior hands-on experience requesting health records from providers on behalf of law firms.
  • Attention to Detail: Exceptional accuracy; even small mistakes can cause delays of several months.
  • Technical Skills: Proficiency with Adobe Acrobat and other PDF editing/combining tools.
  • Communication: Strong verbal and written communication skills, with a proactive problem-solving mindset.


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