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Service Logistics Coordinator

2 weeks ago

Iloilo City, Western Visayas, Philippines Neksjob Full time
Neksjob Overview:
We are a dynamic company dedicated to providing exceptional service to our customers. Our goal is to become a leading player in the starch derivatives industry by delivering innovative solutions and building strong relationships with our partners.

This position offers an exciting opportunity to join our team and contribute to our growth and success. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the highest level of service and support.

**Responsibilities and Expectations:**

* Provide exceptional customer service and support through various channels, including phone, email, and face-to-face interactions

* Collaborate with internal teams to resolve customer complaints and issues efficiently and effectively

* Maintain accurate records and reports to track customer interactions and feedback

* Stay up-to-date with product knowledge and market trends to provide informed recommendations and solutions

* Work closely with colleagues to achieve common goals and objectives

* Participate in ongoing training and development programs to enhance skills and knowledge

**Requirements:**

* Associate's degree or higher education preferred

* 2-5 years of experience in a customer-facing role

* Excellent communication and interpersonal skills

* Ability to work in a fast-paced environment and adapt to changing priorities

* Strong problem-solving and analytical skills

* Willingness to learn and take on new challenges