Bilingual Customer Support Representative
3 days ago
Welcome to Recruiter PH, a leading recruitment agency in the industry. We pride ourselves on building long-lasting relationships with our clients and candidates, ensuring a seamless hiring process from start to finish. Our team of experts is dedicated to finding the perfect fit for each client's unique needs, and we take great care in selecting only the most qualified and talented individuals to join our network.
Job Description:
We are seeking a highly skilled Customer Service Representative to join our team at Luxury Fashion. This is a full-time position that requires at least 6 months of non-BPO customer-facing experience and the ability to work on-site with rotating shifts. As a key member of the team, you will be responsible for providing exceptional customer service, responding to queries, and resolving issues in a timely and professional manner.
Responsibilities:
- Respond to customer inquiries and resolve issues promptly and professionally.
- Collaborate with colleagues to resolve complex customer complaints.
- Stay up-to-date with product knowledge and services offered by Luxury Fashion.
- Meet or exceed performance targets and metrics.
Requirements:
- At least 6 months of non-BPO customer-facing experience.
- Completed at least 2 years of college without back subjects.
- Strong communication and problem-solving skills.
- Positive attitude and high level of energy.
Benefits:
A competitive salary and benefits package, including opportunities for growth and development within the company.
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