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Store Management Expert

2 weeks ago

Makati City, National Capital Region, Philippines Love Full time

Main Responsibilities:

  • Under the supervision of the Store Manager and Supervisor, support in day-to-day leadership and key areas of store operations
  • Oversee daily and weekly deliverables such as the store checklist and inventory checklists
  • Work with store manager to lead store sales performance and customer service excellence
  • Coach staff members in providing the best guest experience, and plays a hands-on role on the sales floor
  • Implement measures to avoid stock damages, theft, and wastage
  • Train new staff members
  • Provide a seamless shopping experience and ensure that all merchandise are available in all colours, sizes, and quantities on the floor
  • Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock-take exercises
  • Cashiering duties using the POS system to process payments and close accounts for the closing shift
  • Proactively acquiring knowledge regarding company general information, fashion news, new product information, customer feedback and staff communication
  • Promote first class service excellence & customer experience at all times
  • Be a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needs
  • Support in overseeing daily deliverables such as store checklist and inventory checklist