Technical Infrastructure Specialist

6 days ago

Ayala Alabang, National Capital Region, Philippines beBeeSenior Full time ₱4,000,000 - ₱6,000,000

This is a mid-senior level full-time position that supports all aspects of customers' technical environments across Australia.

Key Responsibilities:
  • Assists Level 1 and Level 2 Service Desk technicians in progressing and resolving tickets
  • Supports servers, desktops, and applications within an Microsoft AD and Exchange environment
  • Delivers support for Terminal Services, VMware, Hyper-V, and Citrix-based cloud infrastructure
  • Performs a wide variety of Level 1-3 support functions across many technologies
  • Occasional project team work to deploy solutions for customers
Requirements:
  • At least 5 years of extensive experience in a senior support role
  • Experience working with VMWare & Hyper-V
  • Extensive knowledge in AD/GPO/DNS/DHCP
  • Exchange On-prem, Hybrid, and Office 365
  • Excellent complex-problem diagnosis technique
  • Azure
  • Strong Networking skills (LAN, WAN, TCP/IP, DNS & DHCP)

We are looking for someone who is calm under pressure and has excellent spoken and written communication skills in English. The ideal candidate will have certifications such as MCTS, MCSE, MCSA or equivalent, and/or Citrix Certified, CCNA.

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