Customer Support Specialist for E-commerce
2 days ago
We are seeking a highly skilled individual to provide top-notch customer support for e-commerce platforms. As a remote worker, you will have the opportunity to build long-lasting relationships with customers and grow your career in a fully remote environment.
Key Responsibilities:- Respond to customer inquiries via chat, email, or phone in a professional and friendly manner
- Handle customer concerns related to product information, order tracking, returns, and account issues
- Utilize e-commerce tools to manage tickets and provide fast, accurate support
- Excellent written and verbal communication skills in English
- At least 1 year of hands-on experience with e-commerce platforms and customer support software
- Ability to work independently and handle multiple conversations simultaneously
- Empathetic, patient, and reliable when addressing customer concerns
- Competitive compensation package with annual performance-based increases
- Paid time off to ensure work-life balance
- Fully remote setup allowing you to work from anywhere
We value our customers and believe that exceptional customer support is crucial to building trust and loyalty. Our team prioritizes work-life balance and employee well-being.
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E-Commerce Platform Specialist
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E-Commerce Customer Service Specialist
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E-commerce Operations Coordinator
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E-Commerce Operations Specialist
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E-Commerce Relationship Manager
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Cainta, Calabarzon, Philippines beBeeCustomer Full time ₱12,000 - ₱15,000Customer Success SpecialistWe're redefining the e-commerce experience for customers at TalentPop App. Collaborating with fast-growing online businesses, we deliver top-tier service and sales support that enhances every step of the buyer's journey.Are you someone who transforms questions into solutions, challenges into opportunities, and conversations into...
