Learning Solutions Architect

2 days ago

Mandaluyong City, National Capital Region, Philippines beBeeInnovation Full time ₱1,500,000 - ₱3,000,000
Senior Learning Analyst Job Description

Job Overview:

We are seeking a skilled Senior Learning Analyst to join our team. As a Senior Learning Analyst, you will play a crucial role in designing and implementing blended learning training programs that drive sustained business growth.

Key Responsibilities:
  1. Coordinate, communicate, launch, and execute blended learning training programs; conceptualize and implement curricula for sustained business growth.
  2. Provide coaching, motivation, and support to enhance engagement and success of a team of training managers and specialists in attaining targets and goals.
  3. Communicate with external clients to align on training needs and results.
  4. Report to Senior Manager, Learning & Development and contribute to a global operation as part of a world-class team.
  5. Operate within the Learning Science, Innovation, and Technology (LSIT) Center of Excellence to oversee testing, selection, deployment, and maintenance of learning solutions that use evidence-based, learner-centric, scalable, and data-driven technologies, including innovations in automation, e-learning design, multimedia design, knowledge management, training delivery, social-collaborative learning, and learning simulations—mediated by AI.
  6. Translate ideas from Learning Innovation Specialists into repeatable, documented, and well-governed solutions across four pillars: Process & Vendor Governance; Documentation Factory; Learning Tech Requests & Support Intake; Dashboards & Insights.
  7. Review, document, and update documentation for tools and applications used for customer-facing training; serve as liaison between Learning Innovation and Technology and other L&D, IT, Product, and Sales teams.
  8. Review, document, and update SOWs and agreements regarding tools and applications.
  9. Document and maintain a database of technical aspects regarding access, approvals, integrations, and data security for internal IT teams and clients.
  10. Submit purchase requests and ensure generation of purchase orders in TTEC's procurement platform.
  11. Maintain the intake process to track learning technology access requests, troubleshooting, and product support.
  12. Create documentation such as sizzle reels, job aids, infographics, and FAQ guides for demos, workshops, and educational sessions on learning innovation and technology for internal teams and clients.
  13. Oversee the department's PowerBI dashboard for goals and tasks related to enterprise and customer-facing/operational learning innovation and technology.
  14. Maintain an internal knowledge base on emerging trends in learning science and technology, particularly in NLP, generative AI, and agentic AI.
Required Skills and Qualifications:
  • Bachelor's degree with a strong background in technology and technical writing.
  • Advanced Internet skills and computer knowledge.
  • Knowledge of and practical application in project and process management, especially agile approaches (e.g., scrum and/or rapid prototyping).
  • Advanced Office skills (especially Excel) and PowerBI.
  • 4+ years of experience in creating technical documentation (e.g., SOPs, knowledge articles, tech specifications, user manuals) and creating user content leveraging multimedia and basic graphic design.
Benefits:

Our company is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

LI-Remote

  • Solution Architect

    1 week ago

    Mandaluyong City, National Capital Region, Philippines City of Shakopee, MN Full time $90,000 - $120,000 per year

    Job Summary:We are seeking a highly skilled and motivated Solution Architect to join our dynamic team. The ideal candidate will possess a strong technical background, as well as exceptional leadership and mentoring abilities. As a Solution Architect, you will play a crucial role in designing and implementing solutions that align with our enterprise...

  • Solutions Architect

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Aumtrend Full time ₱900,000 - ₱1,500,000 per year

    Role : Solutions ArchitectCompany : One of the Global ClientLocation : Mandaluyong CityShift : OnsiteShift: TBD – most likely, day or mid shiftPermanent role & Direct hiring by the clientJob Description :· 5+ years of experience as a Domain, Solution, or Technical Architect, preferably in high-scale eCommerce or Customer Service environments with complex...

  • Functional Architect

    1 day ago

    Mandaluyong City, National Capital Region, Philippines Collaborative Solutions Full time

    OverviewThe Functional Architect is a senior Workday expert who provides end-to-end strategic leadership, from solution design through implementation delivery. This individual plays a dual role across the sales and delivery lifecycle - acting as a trusted advisor during the pursuit phase and as the functional lead during deployment.In the sales process, the...

  • Cloud Solutions Architect

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeSolution Full time $150,000 - $180,000

    Senior Cloud Solution ArchitectThis is a mid-senior level full-time position in the IT Services and IT Consulting industry.About the Role:We are seeking an experienced Senior Cloud Solution Architect to join our team. The ideal candidate will have at least 6 years of professional experience in solution architecture design and delivery roles in the insurance...

  • Solutions Architect

    1 week ago

    Makati City, National Capital Region, Philippines OneByZero Full time $100,000 - $150,000 per year

    The Role: Senior Solution ArchitectWhat You'll doCreating, articulating, and positioning an innovative and compelling value proposition so that customer executives clearly realize the benefits and transformation value of migrating to AWS.Defining and executing technical migration and modernization strategies by working with highly technical teams.Delivering...

  • Technical Solutions Architect

    1 week ago

    Mandaluyong City, National Capital Region, Philippines PROTALENTNEXUS CONSULTING Full time $130,000 per year

    Job Title: Senior Technical Solutions Architect - Scrum MasterWork Location: ADB Office MandaluyongShift: Day shift (8am – 5pm)Work Set-up: Hybrid (3x reporting on site per week)Salary range: 130, ,000About the Role:The Technical Solutions Architect – Scrum Master will be accountable for both designing technical solutions and facilitating agile team...

  • Presales Solutions Architect

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Unisys Full time

    Presales Solutions Architect page is loaded## Presales Solutions Architectlocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ567743**What success looks like in this role:****Job Description Summary**Responsible for working with Unisys clients to design and implement solutions related to Unisys...

  • Enterprise Architect

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full time

    OverviewSID Global Solutions is looking for a visionary and experienced Enterprise Architect to lead the design and implementation of secure, scalable, and cloud-native enterprise systems. In this pivotal role, you will define the architectural strategy, modernize legacy platforms, and ensure alignment between IT initiatives and business objectives. You\'ll...

  • Enterprise Architect

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full time

    Overview SID Global Solutions is looking for a visionary and experienced Enterprise Architect to lead the design and implementation of secure, scalable, and cloud-native enterprise systems. In this pivotal role, you will define the architectural strategy, modernize legacy platforms, and ensure alignment between IT initiatives and business objectives....

  • Presales Solutions Architect

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Unisys Full time $90,000 - $120,000 per year

    What success looks like in this role:Job Description SummaryResponsible for working with Unisys clients to design and implement solutions related to Unisys portfolio offerings. These solutions cover a broad range of native and partner products that Unisys offers its clients and requires an architect with a broad range of knowledge, and the ability to apply...