
Online Success Specialist
1 day ago
Job Title: Technical Support Specialist
Our Mission and CultureWe're dedicated to empowering individuals and businesses to succeed online. Our team of experts provides innovative solutions to help our customers launch their e-shops, blogs, portfolios, businesses, and passion projects.
Our formula for success is built on customer obsession, continuous learning, and a collaborative approach to problem-solving. We believe in adapting quickly to changes in the fast-paced digital landscape and turning challenges into opportunities.
About YouIf you're passionate about making online success possible for anyone, we want to hear from you As a Technical Support Specialist, you'll be responsible for delivering exceptional support experiences through live chat and tickets that exceed customer expectations.
- Care deeply about your work and find purpose in making online success possible for anyone.
- Own your growth by continuously learning and improving yourself.
- Approach problems critically, proposing solutions driven by curiosity and creativity.
- Adapt quickly through changes in a fast-paced environment.
- Navigate challenges with resilience and resourcefulness, turning obstacles into opportunities.
As a Technical Support Specialist, you'll play a key role in providing expert support on Hostinger products, simplifying technical issues for customers of all expertise levels, and contributing to different teams or projects that enhance the customer experience.
- Provide expert support on Hostinger products, troubleshoot technical challenges via live chat and tickets that exceed customer expectations.
- Simplify technical issues of varying complexity into actionable steps that customers can follow.
- Contribute to different teams or projects that enhance the customer experience based on evolving customer and organizational needs.
- Enhance the Kodee AI Assistant to deliver smarter, more intuitive support that improves the customer experience.
Success in this role requires availability for providing services during night hours in your time zone, as well as rotation-based availability, including some weekend days. You'll need a workspace with reliable high-speed internet connection.
Required Skills and Qualifications- Fluent in English (C1 or native), written and spoken.
- Experience in customer support in tech or SaaS environments, ideally through live chat, with a track record of delivering exceptional, customer-focused solutions.
- Exceptional communication skills.
- Understanding of web hosting fundamental concepts (domains, DNS, emails, control panels and website troubleshooting).
- Advanced understanding of web hosting technologies, server management, and performance optimization.
- Proficiency with content management platforms, hosting control panels, email services, domain management systems, and customer support platforms.
-
Online Business Sales Specialist
1 day ago
Ayala Alabang, National Capital Region, Philippines beBeeSeller Full time $80,000 - $120,000Job RoleAs a key figure in our business, the Online Business Sales Specialist plays a pivotal role in facilitating the sales process for entrepreneurs.Key Responsibilities:Establish and nurture relationships with interested buyers to facilitate seamless transactions of online businesses.Manage high-value deals with precision and care.Serve as the primary...
-
Online Presence Specialist
2 days ago
Ayala Alabang, National Capital Region, Philippines beBeeReputation Full time ₱600,000 - ₱900,000About the RoleThe Social Media Reputation Manager will be responsible for monitoring, managing and improving online presence across review platforms, social media channels and forums. This role ensures brand voice is consistent, professional and compliant with industry regulations while strengthening reputation through timely and thoughtful engagement.Key...
-
Online Community Liaison
2 days ago
Ayala Alabang, National Capital Region, Philippines beBeeChatting Full time ₱50,000 - ₱1,000,000Key Chatting Specialist RoleWe are seeking an elite online chatting specialist to represent high-profile content creators by engaging with their audiences through real-time online chat.The ideal candidate is emotionally intelligent, excels at building rapport, and is skilled at upselling digital products and services. This is a remote position offering a...
-
Online Education Specialist
1 day ago
Ayala Alabang, National Capital Region, Philippines beBeeEducator Full time ₱900,000 - ₱1,200,000Transforming education through innovation requires a unique blend of expertise and passion. As an online educator, you will play a pivotal role in empowering students with industry knowledge.The ideal candidate is passionate about sharing knowledge and collaborating with others to drive innovation in the education space. With flexible remote work...
-
Online Business Manager
1 day ago
Ayala Alabang, National Capital Region, Philippines beBeeEcommerce Full time $665 - $970Job Description:The E-Commerce Specialist is responsible for overseeing the operation of our website, ensuring a seamless user experience.Respond to customer inquiries in a timely and professional manner.Optimize product listings to improve visibility and sales.Develop partnerships with content creators and influencers to enhance our online presence.Key...
-
Enterprise Client Success Specialist
1 day ago
Ayala Alabang, National Capital Region, Philippines beBeeClientSuccess Full time ₱800 - ₱1,300We are seeking a highly skilled and detail-oriented Enterprise Client Success Specialist to join our team.Job Title: Enterprise Client Success SpecialistThis role will involve providing proactive support across all enterprise-level accounts, working closely with our Client Success Manager to ensure consistent, high-quality attention that strengthens...
-
Optimized Online Listings Specialist
1 day ago
Ayala Alabang, National Capital Region, Philippines beBeeManagement Full time $35,000 - $45,000Job OverviewWe are seeking a dedicated and proactive individual to support our team with optimized online listings, customer communications, and pricing strategies for competitive rates in the market.Key ResponsibilitiesManage daily operations, guest inquiries, and ensure prompt, professional communication.Monitor and adjust prices for maximum profitability;...
-
Online ELA Teaching Position
2 days ago
Ayala Alabang, National Capital Region, Philippines beBeeEnglish Full time $50,000 - $75,000Teach English Online with FlexibilityA challenging yet rewarding opportunity awaits passionate educators who can teach English online to students aged 6-12. As a Virtual Certified ELA Teacher, you will have the flexibility to create engaging lesson plans that align with curriculum standards and cater to diverse learning styles.Qualifications and...
-
Online Casino Community Manager
1 day ago
Ayala Alabang, National Capital Region, Philippines beBeeCommunity Full time ₱12,000 - ₱14,400Job DescriptionWe are seeking a highly skilled Community Builder to join our team. This role will be responsible for creating and implementing a community strategy that fosters engagement, builds loyalty, and drives business growth.This position requires a deep understanding of online casino communities, gaming behavior, and iGaming industry dynamics. The...
-
Client Success Partner
2 days ago
Ayala Alabang, National Capital Region, Philippines beBeeCustomerSuccess Full time $55,000 - $70,000Customer Success Specialist Job DescriptionWe are seeking a proactive and customer-focused individual to join our team in supporting clients on our platform. The Customer Success Specialist will play a vital role in day-to-day account management, client communications, and overall customer satisfaction for low-touch and mid-tier...