Current jobs related to Service Quality Improvement Officer - Iloilo City, Western Visayas - HealthyBOS

  • Service Quality Improvement Officer

    1 week ago

    Cebu City, Central Visayas, Philippines Open Look Business Solutions Inc Full time

    Job Title: Service Quality Improvement OfficerAbout Our Mission:At Open Look Business Solutions, we strive to deliver exceptional customer experiences through innovative solutions. Our goal is to help our clients build strong relationships with their customers.The Position:We are seeking a skilled Service Quality Improvement Officer to join our team. As a...

  • Quality Officer

    4 weeks ago

    Iloilo City, Western Visayas, Philippines Free Jobs Finder Full time

    Work Arrangement: Onsite (Robinsons CyberGate Iloilo Towers) - Offers a relocation package Salary Package: up to 50,000 (with a relocation package) QUALIFICATIONS: At least 1 - 3 year(s) of relevant working experience Preferably a bachelor's degree, any field Excellent verbal communication skills in English language are essential. Experience in working...

  • Service Delivery Improvement Specialist

    2 days ago

    Iloilo City, Western Visayas, Philippines beBee Careers Full time

    Job SummaryWe are seeking a highly skilled Service Delivery Improvement Specialist to join our team.In this role, you will be responsible for driving the development of a next-generation shared services quality organization by consistently raising service delivery standards and ensuring low-risk, zero-surprise operations.Key Areas of FocusAudit Compliance:...

  • Quality Officer

    4 weeks ago

    Iloilo City, Western Visayas, Philippines PEO Consulting Limited Full time

    Job title: Quality OfficerAccount: Online Streaming AccountWork Schedule: Shifting Schedule (Morning, Mid, Graveyard)Work Arrangement: Onsite (Robinsons Cybergate Iloilo Towers) - Offers a relocation packageSalary Package: up to 50,000 - Offers a relocation packageStart date: ASAPHeadcount: 1 QUALIFICATIONS: At least 1 - 3 year(s) of...

  • Quality Officer

    4 weeks ago

    Iloilo City, Western Visayas, Philippines PEO Consulting Limited Full time

    Job title: Quality OfficerAccount: Online Streaming AccountWork Schedule: Shifting Schedule (Morning, Mid, Graveyard)Work Arrangement: Onsite (Robinsons Cybergate Iloilo Towers) - Offers a relocation packageSalary Package: up to 50,000 - Offers a relocation packageStart date: ASAPHeadcount: 1QUALIFICATIONS:At least 1 - 3 year(s) of relevant working...

  • Service Quality Manager

    2 days ago

    Iloilo City, Western Visayas, Philippines beBee Careers Full time

    Service Quality ManagerThis role requires a professional with a strong focus on quality and customer satisfaction. The successful candidate will be responsible for ensuring that all customer interactions meet the highest standards of quality and professionalism.

  • Process Improvement Specialist

    2 days ago

    Iloilo City, Western Visayas, Philippines beBee Careers Full time

    Embark on a challenging yet rewarding journey as a Process Improvement Specialist, where you will be responsible for driving operational excellence and improving our customer experience.SalaryA competitive salary package is available for talented individuals who can contribute to our organization's success.Job DescriptionYour primary objective will be to...

  • Client Service Officer

    2 days ago

    Iloilo City, Western Visayas, Philippines HealthyBOS Full time

    Job descriptionThis is an ON-SITE Position, must work U.S. Hours in one of our site locations: Batangas, Bacolod, Iloilo, or Legazpi. The Client Service Coordinator or Officer role and pay package are based on your experience. The role works to ensure client satisfaction and fulfill the client mission and objectives within the organization.The Client Service...

  • Process Quality Specialist

    3 days ago

    Iloilo City, Western Visayas, Philippines beBee Careers Full time

    Job SummaryA talented Quality Assurance Specialist is needed to investigate incidents, identify root causes, and develop corrective actions. The ideal candidate will have experience in quality assurance and be able to work effectively in a dynamic environment.Salary: Performance-based salary increase.Job Description:The Quality Assurance Specialist (QAS)...

  • Process Improvement Leader

    6 days ago

    Iloilo City, Western Visayas, Philippines beBee Careers Full time

    Job DescriptionThis Assistant Manager role is a challenging opportunity to drive quality improvement initiatives and lead cross-functional teams. The successful candidate will have a strong background in quality management, excellent communication skills, and the ability to analyze complex data.Key ResponsibilitiesDevelop and implement quality improvement...

Service Quality Improvement Officer

2 weeks ago

Iloilo City, Western Visayas, Philippines HealthyBOS Full time

Welcome to HealthyBOS, where we're dedicated to delivering exceptional service quality to our clients.

We're currently seeking a Quality Analyst to join our team, and we're looking for someone who shares our passion for excellence.

In this full-time on-site role, you'll be responsible for ensuring that our services meet the highest standards of quality, and that our processes are efficient and effective.

To succeed in this role, you'll need to have a solid understanding of quality assurance principles and practices, as well as excellent analytical and problem-solving skills.

You'll also need to be able to communicate effectively with our cross-functional teams, and to identify areas for improvement and implement changes accordingly.

As a bonus, experience with Six Sigma, Lean, or Kaizen methodologies would be a great asset in this role.

  • About the Role:
  • Ensure service quality meets highest standards
  • Collaborate with cross-functional teams
  • Identify areas for improvement
  • Implement process enhancements

Requirements:

  • Education: Bachelor's degree in any field
  • Experience: 2+ years in quality assurance and quality control programs within a BPO environment
  • Skills:
    • Excellent verbal and written communication skills
    • Strong analytical and problem-solving skills
    • Proficient in MS Excel and PowerPoint
    • Experience with data analysis tools a plus