
A Customer Service Professional Opportunity
2 days ago
We are seeking a highly skilled and dedicated customer service representative to join our team. As a customer service representative, you will be the primary point of contact for customers, providing them with exceptional service and support.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a fast-paced environment. You will be responsible for responding to customer inquiries, resolving issues, and providing solutions that meet their needs.
Key Responsibilities:- Respond to customer inquiries via email, chat, phone, text, and social channels
- Provide exceptional customer service and support to ensure customer satisfaction
- Resolve customer issues in a timely and professional manner
- Work collaboratively with team members to achieve common goals
- High school diploma or equivalent required
- 12+ months of contact center experience within the last 2 years
- Ability to speak, read, and write in both French and English
- Language proficiency is B2
- Familiarity with CRM systems and practices
- Competitive wages
- Career development training
- Opportunities for growth and advancement
Our company values innovation, teamwork, and customer satisfaction. We offer a dynamic and supportive work environment that encourages collaboration and creativity. Join our team and become a part of a growing organization that values its employees and strives for excellence in customer service.
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