Remote Customer Service Expert

1 day ago

Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,000,000
Customer Service Representative Opportunity

We are seeking highly skilled and customer-focused professionals to fill a Remote Call Center Role.

In this position, you will handle inbound and outbound calls, deliver exceptional service experiences, and promote new products and services.

You must have prior call center experience and a strong command of the English language. A high-speed internet connection and a quiet work environment are also required.

  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow established scripts, policies, and procedures while utilizing available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Stay current with training, updates, and program knowledge.
  • Maintain consistent attendance and adhere to scheduling requirements.
Key Qualifications
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Multitasking and self-management skills
  • Excellent interpersonal skills

  • Customer Service Expert

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeService Full time ₱1,700,000 - ₱2,550,000

    Customer Service Expert Job DescriptionWe are seeking a skilled customer service professional to manage inbound and outbound calls related to hotel bookings, assist with reservations and cancellations, and provide accurate information on rates, availability, and policies.Key Responsibilities:Manage hotel bookings and resolve guest concerns in a timely and...

  • Customer Service Remote Position

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeCustomerSupport Full time ₱350,000 - ₱550,000

    Remote Customer Service RepresentativeWe are seeking a dedicated and detail-oriented customer service professional to join our team as a remote representative.Key Responsibilities:Process online order refunds accurately and promptlyGenerate and manage shipping labels for outgoing packagesRespond to customer phone calls with professionalism and...

  • Microsoft Dynamics 365 Business Central Expert

    2 weeks ago

    Cebu City, Central Visayas, Philippines Remote VA Full time

    Job Description:We are seeking an experienced Microsoft Dynamics 365 Business Central Expert to support our organization in optimizing system functionality and implementing customized reporting solutions. This role involves hands-on collaboration with business leaders to streamline workflows, enhance financial reporting, and ensure seamless navigation...

  • Remote Customer Service Representative

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Job DescriptionThis role is for a remote customer service representative who will support inbound and outbound client relationships.The ideal candidate will handle incoming inquiries, proactively engage with existing customers, and promote new services while delivering exceptional service.Key ResponsibilitiesHandle inbound and outbound calls professionally...

  • Remote Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines beBeeCustomerService Full time $80,000 - $120,000

    Job OverviewWorking as a remote customer service representative, you will assist clients with inquiries and provide exceptional service.This role involves supporting various customer service initiatives for a diverse portfolio of well-known brands. You will work closely with our team to deliver high-quality solutions and exceed client expectations.Provide...

  • Remote Customer Service Expert

    2 days ago

    Mandaue City, Central Visayas, Philippines beBeeCustomer Full time ₱800,000 - ₱1,000,000

    Job OpportunityWe are seeking a talented Remote Customer Service Representative to join our team.This role involves handling inbound and outbound customer inquiries, providing exceptional service, and promoting products and services to clients.You will be working with a diverse portfolio of well-known clients, using your strong communication skills to...

  • Remote Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    This is a Remote Customer Service role for a well-known client. As a Call Center Representative, you will handle inbound and outbound customer service initiatives.Key ResponsibilitiesDeliver exceptional customer service through phone calls, emails, or chats.Handle customer inquiries, resolve issues, and provide solutions.Maintain accurate records of customer...

  • Remote Customer Service Representative

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeCustomer Full time $30,000 - $45,000

    Job OpportunityWe are seeking a customer service professional to join our team. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.About the RoleThis is a temporary, remote position that requires strong interpersonal skills and the ability to build relationships with customers. The...

  • Remote Customer Service Representative

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeProblemSolving Full time $25,000 - $45,000

    Customer Service Representative Opportunity\We are seeking highly motivated and dedicated individuals to work as customer service representatives in a remote setting.\Key Responsibilities:\\Assist customers with inquiries and provide solutions to their issues.\Learn common requests and develop effective communication skills.\Improve the customer experience...

  • Remote Customer Service Specialist

    1 day ago

    Cebu City, Central Visayas, Philippines beBeeCustomerSupport Full time ₱400,000 - ₱800,000

    Job OverviewThe Customer Support Representative is a critical role where we are seeking an individual to perform various tasks.We are looking for someone with 1 year of BPO working experience or 1 year of customer service work experience. The ideal candidate should have completed at least 2 years of college or be an associate graduate.The selected candidate...