Chief Learning Officer

2 days ago

Davao City, Davao, Philippines beBeeTraining Full time ₱18,000 - ₱23,000
Job Title: Call Center Trainer">

The ideal candidate will be responsible for delivering impactful training sessions and collaborating with key stakeholders to identify training needs and develop customized plans aligned with business objectives.

Responsibilities:
  • Design and deliver comprehensive training programs that cater to diverse learning styles.
  • Collaborate with cross-functional teams to identify knowledge gaps and develop targeted training initiatives.
  • Evaluate the effectiveness of training materials and implement strategies for continuous improvement.
  • Provide coaching and feedback to trainees, ensuring they meet quality standards.
  • Maintain accurate training records and reports to track progress.
Requirements:
  • Proven experience in training or team leadership in a related field.
  • Teaching or instructional design expertise.
  • Background in the BPO industry is advantageous.
  • Fluency in written and verbal English.
  • Excellent communication and interpersonal skills.
  • Strong leadership, organizational, and time management abilities.
  • Able to analyze problems and develop strategic solutions.
  • Experience with instructional technologies and platforms.
  • Familiarity with Zoom functions.
Technical Specifications:
  • Laptop/Desktop: Core i3 processor, 8 GB RAM minimum.
  • Dual screen setup.
  • Headset: A4Tech or Jabra USB-type headset.
  • Internet connection: Wired connection with 30 Mbps speed and backup internet.
  • Software: Microsoft Office, PDF reader, AnyDesk, Gdrive, Skype, Zoom.

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