
Technical Quality Assurance Professional
2 days ago
We empower entrepreneurs to launch, run, and grow their own businesses with a combination of software and services. As a Technical Specialist, you'll be the final gatekeeper ensuring that every deliverable we ship is not only error-free but performance-ready and on-brand.
This is a high-output role. You will be responsible for auditing and validating hundreds of tasks per day — moving rapidly between reviews, checks, audits, web link testing, and content QA — sometimes all within a single hour. The pace is intense, and the expectations are high. If you thrive on structure, love checking boxes, and feel energized by high-volume, detail-critical work, you'll be in the right place.
You'll work closely with our team during peak hours, playing a critical role in scaling operations without compromising on quality or speed.
As a Technical Specialist, your mission is to consistently execute hundreds of audits per day with precision, while quickly switching between platforms, tools, and asset types. You will serve as the final checkpoint before anything goes out the door — protecting trust, brand integrity, and performance.
- Marketing Asset & Workflow QA: Validate ad copy, images, targeting, URLs, and UTM parameters for Meta Ads (Facebook/Instagram).
- Audit logic, triggers, workflows, and delivery settings for email/SMS campaigns using GoHighLevel (GHL) Automations.
- Review field mappings, logic integrity, and end-to-end automation functionality using Zapier Workflows.
- Check listings for accuracy, including categories, hours, and UTM-enabled links for Google Business Profiles (GBP).
- Ensure NAP consistency, citation accuracy, and proper link placements for Local SEO Elements.
- QA booking forms, buttons, CTAs, and basic SEO metadata for Web Assets.
- AI & Content QA: Review AI-generated content for clarity, grammar, tone, compliance, and brand alignment.
- Validate that content outputs match prompt instructions and reflect the client's voice.
- Process Execution & Improvement: Follow detailed SOPs and checklists precisely; proactively suggest improvements where needed.
- Flag and document issues using annotated screenshots and structured QA reporting.
- Contribute to internal QA metrics, audits, and performance tracking.
- Cross-Functional Collaboration: Collaborate with Coordinators, Copywriters, Designers, Developers, and Strategists.
- Maintain professional, responsive communication via Slack, Asana, and shared documentation systems.
- Provide timely updates on QA status, blockers, and resolutions.
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