Customer Success Professional

3 days ago

Manila, National Capital Region, Philippines beBeeCustomerSuccess Full time $40,000 - $60,000

Customer Success Specialist Role

Job Summary

This is an exciting opportunity to join our team as a Customer Success Specialist. In this role, you will be responsible for maintaining and growing monthly recurring revenue for our most valued customers.

Key Responsibilities
  • Maintain strong relationships with customers to ensure their success
  • Project management of internal and external initiatives
  • Develop and implement strategies to grow customer base
  • Partner with cross-functional teams to create customer success that drives positive customer satisfaction and account growth

Required Skills and Qualifications

  • 1+ years direct and verifiable enterprise-level customer success experience
  • At least 2 years related experience in a Customer Service, Technical Support position and at least 1 year experience in Sales catering to B2B accounts
  • Proven track record of success with a verifiable history of exceeding sales and customer satisfaction goals
  • Strong analytical, problem-solving, and dot-connecting skills with the ability to develop quick accurate situational awareness
  • Enterprise-ready, solution-oriented way of thinking to understand and solve complex customer issues
  • Experience and comfort interacting with and influencing C-level executives
  • Ability to lead, handle or influence both internal resources as well as customer resources to achieve successful outcomes
  • Knowledgeable in advanced network troubleshooting and terms including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4) preferred

What We Offer

  • Flexible work arrangement
  • Comprehensive HMO package
  • Personal Time Off Leaves
  • Quarterly Performance Bonus
  • Employee Assistance and Wellness Programs

Our team works collaboratively to provide cohesive support and strategy that build, nurture and lead all aspects of our business. If you are passionate about delivering exceptional customer experiences and have a proven track record of driving customer success, we encourage you to apply for this exciting opportunity.

  • Customer Success

    22 hours ago

    Manila, National Capital Region, Philippines Pro Coffee Gear Full time $70,000 - $120,000 per year

    Job Title:Customer SuccessLocation:Remote (Global)Company:Pro Coffee GearPro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactiveCustomer Successto lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction,...

  • Ambitious Customer Success Professional

    7 days ago

    Manila, National Capital Region, Philippines beBeeCustomerSuccess Full time $45,000 - $90,000

     Job Title:Ambitious Customer Success Manager Job DescriptionThis is a high-impact role focused on delivering a world-class customer experience by ensuring activation and ongoing adoption, leveraging automation, data insights, and timely low-touch human engagement.You will start by providing essential customer support, handling crucial back-office tasks...

  • Customer Success Specialist

    7 days ago

    Manila, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱900,000 - ₱1,200,000

    Customer Success SpecialistWe are seeking a results-driven professional to join our team as a Customer Success Specialist. This is an exciting opportunity to work with customers, understand their goals and challenges, and provide solutions to help them achieve success.About the Role:This role involves working closely with customers to ensure they get the...

  • Director, Customer Success

    2 days ago

    Manila, National Capital Region, Philippines NICE Systems Full time $90,000 - $120,000 per year

    So, what's the role all about?The Director of Customer Success is accountable for overseeing the team which is responsible for delivering world class business & technical account management to NICE's clients. Specifically, this position is responsible for building, mentoring, developing, and leading a hybrid team of Professional Services Managers and...

  • Customer Success Advocate

    5 days ago

    Manila, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱600,000 - ₱1,200,000

    Job RoleWe're seeking a skilled professional to join our team as a Customer Success Advocate. In this role, you'll be responsible for delivering exceptional customer experiences and driving revenue growth through strategic partnerships.This is an exciting opportunity for someone who is passionate about sales, customer success, and providing top-notch service...

  • Director, Customer Success

    2 days ago

    Manila, National Capital Region, Philippines NICE Full time $150,000 - $200,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?The Director of Customer Success is...

  • Director, Customer Success

    2 days ago

    Manila, National Capital Region, Philippines NICE Actimize Full time $100,000 - $150,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?The Director of Customer Success is...

  • Customer Success Expert

    6 days ago

    Manila, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱800,000 - ₱1,200,000

    About This RoleThis is a dynamic opportunity for a highly skilled professional to join our team as a Customer Success Generalist.

  • Customer Success Manager

    1 week ago

    Manila, National Capital Region, Philippines Starfish Hiring Full time

    We are seeking a solution-driven individual who has a passion for customer happiness, technology, and startups. The Customer Success Manager acts as a trusted consultant to our customers and is responsible for ensuring their success with our software & service. The end goal is to increase value, retention, customer satisfaction, and ultimately revenue...

  • Customer Success Manager

    2 days ago

    Manila, National Capital Region, Philippines Michael Page Full time $60,000 - $100,000 per year

    Work with a fast growing global companyExciting opportunity for career growthAbout Our ClientThis role is an exciting opportunity for an enthusiastic, self-starter and focused individual who would like to make an impact on the Financial Services sector in the Philippines. The candidate will directly manage sales opportunities across Banks, Fintechs and other...