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Expense Management Specialist

2 weeks ago

Manila, National Capital Region, Philippines General Motors Full time
About This Role

This role is categorized as hybrid on night shift, requiring the successful candidate to report to the office three times per week or other frequency dictated by the business.

The Global Travel & Expense Team is committed to providing exceptional travel and expense services that prioritize safety and cost-effectiveness for our employees.

  • Prioritize and address travel and expense related cases assigned through Siebel based on nature, urgency, and impact.
  • Monitor personal queues and aging cases, ensuring timely case handling and issue resolution.
  • Follow established processes for logging and documenting all inquiries in the case management tool, consulting knowledge resources, and escalating cases as needed.
  • Communicate with employees regarding discrepancies in their expense reports and resolve queries in a timely manner.