
Virtual Support Professional
2 days ago
Job Summary:
As an Administrative Assistant 2, you will be responsible for providing exceptional support to our operations team. This role involves a wide range of administrative tasks, including email and calendar management, document preparation, file organization, and coordination with property management teams.
Scheduled Duties and Responsibilities:
- Perform general administrative support such as data entry, file management, and appointment scheduling
- Manage calendars, coordinate meetings, and organize virtual appointments across departments
- Draft, proofread, and prepare reports, notices, letters, and other internal documents
- Respond to internal emails and handle client inquiries or forward them to appropriate parties
- Maintain accurate digital records and organize files within cloud storage systems
- Support Operations and Property Management teams in task follow-ups and project tracking
- Assist with creating and maintaining SOPs and internal training documentation
- Input data into CRM or property management platforms (e.g., Buildium, AppFolio)
Unscheduled Duties and Responsibilities:
- Support ad-hoc research and reporting needs
- Cover administrative gaps during leaves or peak periods
- Troubleshoot minor technical issues and coordinate with IT if needed
- Provide support for special projects or initiatives
Key Requirements:
- High school diploma or equivalent required
- Minimum 1–2 years of administrative or virtual assistant experience preferred
- Prior experience in real estate, property management, or customer service is a plus
- Reliable internet connection and backup system
- Must pass background and reference checks
Benefits:
This is a fully remote position with a collaborative and fast-paced virtual work environment. You will have regular communication via Slack, Zoom, and project management tools.
Competencies and Skills:
- Excellent verbal and written English communication
- Strong organizational and multitasking abilities
- High attention to detail and discretion with sensitive information
- Tech-savviness with ability to learn new tools quickly
- Experience with Microsoft Office, Google Workspace, and productivity tools
- Customer service orientation and teamwork
Working Conditions:
The ideal candidate will be comfortable working in a remote setting with minimal supervision. They will be able to prioritize tasks effectively and meet deadlines in a fast-paced environment.
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