Customer Service Expert

3 days ago


Makati City, National Capital Region, Philippines beBeeCustomer Full time $5,000 - $10,000

Our ideal candidate will excel in delivering exceptional customer experiences.

We seek a highly skilled and customer-focused Virtual Assistant to provide top-notch service to our clients' customers.

This role requires handling inquiries, resolving issues, and ensuring complete satisfaction.

Key Responsibilities:

  • Respond to customer inquiries with professionalism and empathy
  • Resolve issues promptly, escalating complex cases when necessary
  • Maintain and update customer support records
  • Provide product or service information
  • Collaborate with client teams to improve support processes

Qualifications:

  • Proven experience in customer service or support roles
  • Strong problem-solving skills
  • Excellent verbal and written communication skills
  • Familiarity with customer support software
  • Ability to work independently and manage time effectively


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