Customer Service Representative
1 week ago
About the Opportunity
- Location: Cebu Province, Bohol and Leyte
- Corporate Title: R&F
- Work Arrangement: Onsite
EastWest Bank is seeking fresh graduates/experienced professionals to join our branches/stores nationwide in the role of Customer Service Representative - Branch Banking Specialist.
Vision For You.
Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.
At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiatives.
For 30 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.
Job Responsibilities:
- Perform tellering, billspay transactions, processing of outward clearing items, and payroll uploading.
- Prepare MC/GC. DD, Telegraphic Transfer, EOD Cash Proof Sheet
- Process SDB Applications, Bank Certifications Applications, SPO Applications, Replacement of Debit Cards, PIN regeneration, Orders of Pre-encoded checkbooks, Orders of Re-ordered checkbooks, and Store Loans (Domestic Bills Purchase, Back-to-Back Loans, MC Accommodation).
- Co-custodian of non-working supply of accountable forms in the inventory (Passbook, Pre-encoded checkbooks, MC/GC & DD, TD Certificates, Counterchecks)
- Handle working supply of accountable forms assigned for day-to-day operations.
Requirements:
- At least 2 years of branch banking experience for New Accounts Associates.
- For Tellers, at least 2 years relevant experience/experience in Customer Service or Accounting or Finance-related roles.
- Must be a graduate of Bachelor's Degree in Finance/Accountancy/Banking and other related courses.
We offer:
- Career development and training opportunities
- Competitive salary package with PHP 35,000 - PHP 50,000 per month depending on qualifications and experience.
- Performance-based incentives and recognition programs to reward high-performing individuals.
- Opportunity to work with industry experts and be mentored by them.
- Defined career progression paths to guide you in your professional growth.
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