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Logistics Account Manager

2 weeks ago

Quezon City, National Capital Region, Philippines Alarme Transport Services & Logistics Inc. Full time

The Client Relationship Manager is responsible for fostering strong connections with existing clients at Alarme Transport Services & Logistics Inc. This role requires operational expertise, exceptional communication skills, and a customer-focused approach to ensure smooth handling of domestic freight operations and drive business growth through client satisfaction and retention.

Key Responsibilities:
  • Clients First: Acts as the primary point of contact for client inquiries, resolving issues promptly and effectively to maintain high levels of client satisfaction.
  • Relationship Building: Builds and maintains strong relationships with existing clients to ensure loyalty and retention, identifying opportunities to upsell or cross-sell additional services.
  • Customized Solutions: Develops customized logistic solutions to address client-specific challenges, ensuring timely and efficient services.
  • Operational Expertise: Collaborates with the Operations Department to ensure seamless execution of services, monitoring shipment progress, and troubleshooting delays.
Seniority Level:

Entry level

Employment Type:

Full-time

Job Function:

Sales and Business Development

Industries:

Truck Transportation and Freight and Package Transportation