IT Security Specialist

20 hours ago


Mandaue City, Central Visayas, Philippines beBeeSecurity Full time ₱4,500,000 - ₱7,500,000
Job Summary

We are seeking a highly skilled IT Security Specialist to join our team. The ideal candidate will have a strong technical background in IT security concepts, including antivirus, networking, and encryption technologies.


Key Responsibilities
  • Solve technical problems and deliver exceptional customer service by communicating complex issues clearly and effectively.
  • Utilize specific software tools and problem-solving strategies to resolve customer issues and improve processes.
  • Handle customer complaints and escalations via phone, email, or remote desktop.

Requirements
  • Strong technical knowledge of IT security concepts, including antivirus, networking, and encryption technologies.
  • Excellent verbal and written communication skills to lead customers through issue resolution.
  • Ability to handle escalated calls with sound judgment and make recommendations.
  • Advanced computer skills and at least 1 year experience in Linux, Unix, DNS, Networking, Network security, Apache, Proxies, Email security, http protocol, bash, web proxy, web security, spam filtering, Active Directory.
  • Understanding of network protocols like HTTP, SMTP, FTP, SMB, DNS, and DHCP.
  • Basic to intermediate knowledge of security, firewalls, and cloud technologies.
  • Amenable to work on early morning schedules.

Benefits
  • Remote-first working model.
  • Employee-led diversity and inclusion networks.
  • Annual charity and fundraising initiatives.
  • Global employee sustainability initiatives.
  • Global fitness and trivia competitions.
  • Monthly wellbeing webinars and training.

About Us

We're committed to creating a diverse and inclusive environment where everyone can thrive. We value excellence, teamwork, and continuous improvement.



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