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BPO Associate Position

1 week ago

Manila, National Capital Region, Philippines Aim Placement Services Full time

We are seeking a highly skilled and experienced professional to join our team as a Customer Support Executive at Aim Placement Services.

About the Job

This role involves handling customer calls, emails, and other forms of communication with the aim of providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently and as part of a team, and possess excellent problem-solving skills.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Communicate effectively with customers via phone, email, and other channels.
  • Collaborate with internal teams to resolve complex customer issues.

Requirements

  1. 2+ years of experience in a customer-facing role.
  2. Strong communication and interpersonal skills.
  3. Ability to work under pressure and meet deadlines.
  4. Familiarity with CRM software and systems.

Aim Placement Services does not engage in any practice that could be deemed fraudulent or misleading.