Quality Assurance Manager

2 days ago


Pasig, National Capital Region, Philippines ADDFORCE Human Resource Solutions INC Full time
About the Role

We are seeking a highly skilled and experienced Quality Assurance Supervisor to join our team at ADDFORCE Human Resource Solutions INC.

Key Responsibilities
  • Develop and implement quality assurance programs to ensure high-quality service delivery.
  • Lead deep dive analysis for CSAT/DSAT metrics to identify areas of improvement.
  • Collaborate with cross-functional teams to design and deliver training programs.
  • Maintain strong relationships with clients and stakeholders through excellent communication and customer service skills.
Requirements
  • Bachelor's degree in a related field (e.g., Business, Operations, or Quality Management).
  • At least 2-3 years of experience as a Quality Supervisor or similar role.
  • Proven track record of developing and implementing successful quality assurance programs.
  • Experience with CSAT/DSAT metrics and data analysis.
  • Knowledge of training methodologies and adult learning principles.
  • Blended account experience with a mix of on-site and remote work.
  • Ability to adapt to shifting schedules and priorities.
Working Conditions
  • Fully onsite work setup.
  • Shifting schedule with varying start times.


  • Pasig, National Capital Region, Philippines ADDFORCE Human Resources Solutions Full time

    About ADDFORCE Human Resources SolutionsWe are seeking a seasoned professional to join our team as a Quality Assurance Expert. This role requires an individual with excellent analytical skills, strong leadership abilities, and experience in quality assurance.Key Responsibilities:To oversee the quality assurance process and ensure it is aligned with industry...


  • Pasig, National Capital Region, Philippines ABSI Full time

    Overview of the RoleThe IT Quality Assurance Lead plays a pivotal role in ensuring the highest standards of quality are met in the development and deployment of software systems. Reporting to the Director of Engineering, this individual will be responsible for leading the test planning, execution, and defect management processes for various projects.Key...


  • Pasig, National Capital Region, Philippines Gratitude Philippines Full time

    Job OverviewWe are seeking a highly skilled Quality Assurance Specialist to join our team at Gratitude Philippines.ResponsibilitiesConduct random transaction audits to ensure systematic quality checks of previous day's production.Identify and address errors critical to the process, including wrong analysis results, incorrect follow-up, and incomplete...


  • Pasig, National Capital Region, Philippines ABSI Full time

    Job DescriptionAbout ABSIAt ABSI, we strive to deliver exceptional quality solutions that meet our clients' needs.Job Title: Senior Quality Assurance SpecialistAbout the RoleWe are seeking an experienced Senior Quality Assurance Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the high-quality delivery...


  • Pasig, National Capital Region, Philippines Hunters hub Incorporated Full time

    Job DescriptionWe are seeking a highly skilled and experienced Senior Quality Assurance Specialist to join our team at Hunters Hub Incorporated. In this role, you will play a crucial part in ensuring the highest quality software products by implementing robust testing strategies and processes.


  • Pasig, National Capital Region, Philippines RecruiterPH Full time

    About RecruiterPHWe are a leading recruitment agency dedicated to connecting top talent with exciting career opportunities.Job Description:Quality Assurance Specialist - Medical BillingThis is a challenging role that requires an individual who is detail-oriented and can work independently. The successful candidate will be responsible for ensuring the quality...


  • Pasig, National Capital Region, Philippines Hunter's Hub, Inc. Full time

    Company OverviewHunter's Hub, Inc. is a leading organization in the field of software development and testing.Job DescriptionWe are seeking an experienced Functional Test Engineer to join our team. As a key member of our quality assurance department, you will be responsible for executing functional test procedures and scripts, tracking and reporting on test...


  • Pasig, National Capital Region, Philippines Hunter's Hub Inc. Full time

    **Job Description**Hunter's Hub Inc. is seeking a highly skilled Senior Quality Assurance Specialist - Automated Testing Expert to join our team. This role involves executing functional test procedures and/or scripts, either manually or by automated tools, to ensure high-quality products.Key Responsibilities:


  • Pasig, National Capital Region, Philippines Nityo Infotech Full time

    About Nityo InfotechNityo Infotech is a reputable organization dedicated to delivering high-quality services.Job SummaryWe are seeking a skilled Functional Tester to join our team. As a Functional Tester, you will play a crucial role in ensuring the quality of our products by testing their functionality and usability.ResponsibilitiesConduct thorough...


  • Pasig, National Capital Region, Philippines Nityo Infotech Full time

    Company OverviewNityo Infotech is a dynamic and growing organization that values innovation and excellence in all aspects of our business. We are committed to delivering high-quality solutions to our clients, and we seek talented individuals who share our passion for quality and excellence.Job DescriptionWe are seeking an experienced Functional Tester to...


  • Pasig, National Capital Region, Philippines The Studio Bridge Full time

    The Studio Bridge is seeking a Project Management Coordinator to join our team. This role will assist in the development and execution of project plans, ensuring timely completion and quality deliverables.Key Responsibilities:Project Planning: Collaborate with senior project managers to create project plans, defining scope, goals, deliverables, tasks, and...


  • Pasig, National Capital Region, Philippines Cobden and Carter International Full time

    Job OverviewCobden and Carter International is a leading company in the industry, offering innovative solutions to our clients. We are seeking an experienced Senior Software Tester to join our team.


  • Pasig, National Capital Region, Philippines ABSI Full time

    About ABSI:ABSI is a company committed to excellence in data quality assurance.Job Description:We are seeking an experienced Data Quality Assurance Engineer to join our team. As a Data Quality Assurance Engineer, you will play a crucial role in ensuring the accuracy and integrity of our data.Responsibilities:Implement data governance practices to maintain...


  • Pasig, National Capital Region, Philippines Chef's Secret Inc. Full time

    Job SummaryWe are seeking a highly skilled Purchasing Supervisor to join our team at Chef's Secret Inc.Key ResponsibilitiesProcurement Strategy: Develop and implement procurement strategies that align with the company's goals and standards.Sourcing and Negotiation: Source and negotiate contracts with suppliers to secure the best possible terms for quality,...


  • Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time

    We are seeking a highly skilled and motivated individual to join our team as an Acumatica ERP Implementation Consultant at Atticus Advisory Solutions Inc.Job DescriptionOverview: The successful candidate will manage Acumatica ERP implementation projects across all deployment phases, collaborating with fellow consultants and developers to ensure quality...


  • Pasig, National Capital Region, Philippines Recruiter PH Full time

    Job SummaryWe are seeking a highly skilled Financial Operations Manager to oversee the day-to-day activities of our Accounts Payable team.Key Responsibilities:Leadership and SupervisionProvide guidance and support to team members to ensure they meet their daily, weekly, and monthly production goals.Foster a positive work environment and encourage teamwork...


  • Pasig, National Capital Region, Philippines Philippine Vending Corporation Full time

    Job DescriptionNespresso Technician at Philippine Vending CorporationAbout the CompanyPhilippine Vending Corporation is a leading provider of innovative vending solutions, offering top-notch products and exceptional customer service.Key ResponsibilitiesInstall Nespresso coffee machines at client locations with precision and efficiency.Perform routine...


  • Pasig, National Capital Region, Philippines Recruiter PH Full time

    Company OverviewAt Recruiter PH, we strive to deliver exceptional services that meet the evolving needs of our clients. Our team is dedicated to providing support and guidance throughout the hiring process.Job DescriptionWe are seeking a highly skilled NetSuite Functional Support Analyst to join our team. In this role, you will provide technical assistance...


  • Pasig, National Capital Region, Philippines Nityo Infotech Full time

    Job SummaryNityo Infotech is a leading technology company seeking a skilled Web Authoring & Production QA Specialist to join our team. As a key member of our digital content creation team, you will be responsible for ensuring the accuracy, consistency, and overall quality of our websites.About UsNityo Infotech is a renowned technology company committed to...


  • Pasig, National Capital Region, Philippines WHR Global Consulting Full time

    Job DescriptionThe Production Oversight Director plays a pivotal role in overseeing the production process from inception to completion, ensuring all projects are delivered on time and to the highest quality standards.Key ResponsibilitiesProject Scheduling: Develop and maintain detailed schedules for multiple projects, ensuring all tasks are completed on...