
Senior Software Implementation Lead
7 days ago
We are looking for a talented individual to lead the implementation of our software solutions.
This is an exciting opportunity to work with clients and help them achieve their goals through the adoption of our products.
The successful candidate will be responsible for defining and maintaining the implementation program for clients, including timeline, stakeholders, and key deliverables.
They will own the implementation process end-to-end for assigned accounts, ensuring successful implementation and training of software to drive adoption.
Assist with high-severity requests or issue escalations as needed, participating in cross-functional groups to establish enhancements to communications, tools, and products.
To be successful in this role, you must have:
- Customer-facing implementation experience, at least three years onboarding new clients for a SaaS company.
- Payroll experience, either in an implementation capacity or in managing payroll in-house.
- Basic spreadsheet/database skills and the ability to quickly learn more.
Nice To Have:
- Startup experience of 1 to 2 years.
- Experience with PH payroll.
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