Multilingual Property Operations Specialist

3 weeks ago


Quezon City, National Capital Region, Philippines Cyberbacker Careers Full time
Job Overview
Cyberbacker seeks a highly skilled and bilingual Spanish-speaking Property Manager Assistant to support our property management team. This role involves handling inbound calls, coordinating repairs for renters, and providing exceptional customer service.

Key Responsibilities:
- Inbound Communication: Answer incoming calls from tenants reporting issues or requesting repairs, addressing their concerns promptly and professionally.
- Repair Coordination: Collaborate with the property management team to schedule and facilitate necessary home repairs, ensuring timely resolution of issues.
- Language Skills: Provide fluent Spanish and English support to accommodate our diverse tenant base, fostering a positive and inclusive living environment.
- Weekend Availability: Be available to work weekends, addressing urgent tenant needs and demonstrating flexibility in meeting the demands of the role.

Requirements:
- Proficient in Spanish and English, with strong verbal communication skills, enabling effective interaction with tenants and internal stakeholders.
- Organized and responsive, with the ability to manage multiple tasks efficiently, prioritizing tasks and maintaining a high level of productivity.
- No sales or outbound calls are required; focus solely on providing exceptional tenant service and coordination.

Estimated Salary: $50,000 - $65,000 per annum, based on industry standards and location.

Cyberbacker offers a dynamic work environment, opportunities for professional growth, and a competitive compensation package.

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