Medical Service Representative
5 days ago
We're looking for a detail-oriented and empathetic individual to fill our Healthcare Customer Service Representative position
In this role, you'll work remotely, providing top-notch support to patients and healthcare providers in the USA.
Your key responsibilities will include:
- Managing incoming and outgoing calls, chats, and emails related to healthcare inquiries.
- Helping patients schedule appointments, verify insurance, and resolve billing issues.
- Offering accurate information on medical procedures, policies, and healthcare plans.
- Partnering with internal teams to guarantee exceptional service quality.
To excel in this role, you should possess:
- Minimum 1 year of experience in customer service, preferably in healthcare.
- Superb verbal and written English communication skills.
- Familiarity with healthcare software and CRM systems.
- A good grasp of HIPAA regulations and medical terminology.
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Medical Representative
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Healthcare Customer Service Representative
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Medical Sales Ambassador
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Medical Professional
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