Finance Professional: Financial Operations Specialist

Job Title:

This role plays a pivotal part in our finance team, focusing on day-to-day financial operations.

The ideal candidate will have experience with Australian accounting practices, particularly in payroll and operational roles, and possess solid analytical skills to support their account manager and clients.

Key Responsibilities:

• Read, understand (in full) and respond to each email
• Escalate anything you are not 100% confident you have understood
• Escalate further actions to stakeholders and managers
• Respond to emails clearly and communicate effectively
• Understand and process documentation in line with client specific policies
• Create, manage and maintain automations
• Understand how ledgers are managed and maintained for each client
• Identify anomalies or omissions, and request documentation effectively
• Assign transactions to general ledger accounts
• Assign GL codes consistently and correctly
• Understand what transactions are for and what they mean, never guessing
• Apply GST correctly, consistently and critically
• Identify suppliers that may not have been treated correctly
• Manage and clear AP and AR ledgers
• Review AP and AR for incorrect or outstanding items
• Identify POS and FOREX transactions and resolve them
• Communicate and understand ongoing supplier / customer issues

Payroll Processing:

• Process payrolls in Employment Hero Payroll including timesheet based payrolls
• Award interpretation
• Termination and redundancy payments
• Complex automations
• Bonus, commissions and allowances
• Superannuation
• Salary sacrifice
• Expense reimbursements
• On and offboard employees
• Manage Employment Hero Payroll and Xero ledger integrations
• Manage and support client operations and processes
• Provide payroll support to clients and employees

Reconciliation Tasks:

• Reconcile ledger transactions
• Reconcile bank statement records
• Reconcile payroll to ledger
• Reconcile and manage payroll control accounts
• Reconcile GST
• Reconcile and manage finance schedules
• Reconcile and manage ATO control accounts
• Process and manage amortisation, accruals and depreciation
• Produce and maintain full, complete and correct balance sheets
• Investigate, troubleshoot and correct unreconciled accounts

Client-Specific Operational Tasks:

• Check and process purchase orders
• Operate and manage inventory platforms
• Complete forms and template-based documents
• Create and manage invoices
• Input data to different sources
• Meet and discuss transactions with clients
• Request and update documentation from clients
• Understand and manage each client environment
• Know and understand what each client does and how they work
• Look for opportunities, or errors / omissions, and discuss them promptly with your Client Manager
• Support your Client Manager with proactive information and timely outcomes
• Understand task requirements and manage estimated times
• Reach out for support and input regularly, especially if needed
• Work in a deadline-oriented / fast paced environment with multiple priorities
• Be proficient with Employment Hero Payroll and Xero
• Understand what and why you are doing a particular task, and how that task affects the client and their environment
• Understand instructions, systems, environments and outcomes quickly
• Operate in complex multi-platform digital environments and execute complex tasks with multiple decision trees
• Adapt to changing priorities while working quickly and methodically
• Provide feedback and ask questions when something isn't clear or when improvements are possible
• Communicate clearly and effectively in written and verbal formats
• Work within a team, support teammates and align with our vision
• Understand and apply Australian GST, accounting and payroll principles
• Identify patterns, trends and inconsistencies
• Recognise errors, missing information and items that don't look right, and raise issues with the team