Clinical Support Associate

4 days ago


Makati City, National Capital Region, Philippines UnitedHealth Group Full time

Job Summary: We are seeking a detail-oriented Healthcare Operations Specialist to join our team. In this role, you will be responsible for managing the intake of members or admission/discharge information post-notification. You will work closely with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and/or providers.

Key Responsibilities: The successful candidate will be responsible for managing the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification, and census roles. You will also provide appropriate triage and care coordination notification cases for non-clinical assessment/intervention and handle resolution/inquiries from members and/or providers.



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