Administrative Travel Assistant
1 week ago
We are seeking a highly organized and detail-oriented individual to join our dynamic team as a Travel and Administrative Specialist. This role involves managing various aspects of travel arrangements, including booking flights, hotels, creating itineraries, and handling invoicing using multiple channels and platforms.
Duties and Responsibilities:
- Ticketing Flights in GDS/Sabre:
- Use Sabre (or other GDS platforms) to book flights for clients, ensuring accuracy and timely processing.
- Prior experience with GDS/Sabre is critical, as it will be central to daily flight booking tasks.
- Ensure flight details, such as dates, times, and classes, meet client preferences and travel requirements.
- Booking Hotels through Multiple Channels:
- Book hotels for clients using a variety of platforms, including GDS, internal Online Booking Tools, Expedia, and others.
- Ensure hotel accommodations meet clients' preferences, budget, and special requests.
- Stay informed about hotel availability, promotions, and rate fluctuations to provide the best options for clients.
- Creating Itineraries in Axus Platform:
- Develop customized travel itineraries for clients using the Axus platform.
- Ensure itineraries are accurate, clear, and detailed, including all travel-related information such as flights, accommodations, transportation, activities, and special requests.
- Review and edit itineraries to ensure they align with client specifications and preferences.
- Gathering Rates and Information from Suppliers:
- Obtain rates, availability, and other relevant information from suppliers, including airlines, hotels, car rental agencies, and tour operators.
- Communicate with multiple suppliers to gather the best options and create compelling travel proposals.
- Compile and present detailed proposals for clients, highlighting the most suitable options based on their needs.
- Logging and Invoicing in Clientbase:
- Manage client bookings and financial details in Clientbase software.
- Accurately log client information, transactions, and itineraries.
- Prepare and send invoices to clients, ensuring accuracy and compliance with company billing procedures.
- Follow up on payments, ensuring timely processing of invoices and maintaining proper financial records.
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