Customer Service Representative

4 weeks ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time
Job Summary

As a Customer Service Representative - Back-office Account Specialist at Neksjob, you will be responsible for resolving customer inquiries and requests in a timely and professional manner. You will utilize various client-based tools and applications for customer management and servicing, providing cutting-edge service in a friendly, confident, and knowledgeable manner.

Key Responsibilities

- Resolve customer inquiries and requests
- Utilize client-based tools and applications for customer management and servicing
- Provide excellent customer service in a friendly, confident, and knowledgeable manner

Requirements

- At least college level education (for old curriculum)
- K12 graduate (high school graduate can be accepted with 1 year in BPO (voice/non-voice) but not local account)
- Excellent communication skills
- Ability to work on-site

Why Choose Neksjob?

- Competitive salary offer
- Paid training from day one
- Leadership team that hears your voice and values teamwork
- Fun team environment where we work hard to build trust every single day

About Us

Neksjob is a company that values its employees and provides a fun and supportive work environment. We are committed to providing excellent customer service and are looking for individuals who share our values and are passionate about delivering exceptional results.

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