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Customer Service Representative

3 weeks ago

Davao City, Davao, Philippines Lakpue Drug Inc. Full time

Job Overview:

Lakpue Drug Inc. is seeking a highly motivated Customer Service Specialist to join our team in Davao Area.

Key Responsibilities:

  • Sales and Collection

  • Assist area Sales Representatives in promoting and selling all FEI products such as pet care, racing pigeon, equine, swine, and poultry.

  • Book appointments and forward them to the sales representative
  • Perform other tasks indicated by the sales representative in the area
  • Report to the immediate area head

Promotional Activities:

  • Distribute and install printed collaterals in assigned stores
  • Orient sales clerks in assigned stores
  • Engage walk-in customers to encourage product switching
  • Distribute samples of focus products in assigned stores
  • Farm client data for future marketing efforts
  • Disseminate and execute social media activities and programs
  • Monitor inventory and status of products in the distributors' level
  • Ensure product distribution and movement from the distributors to stores, pet shops, and clinics
  • Report and update the National Sales Manager on the status of covered areas
  • Take initiative actions to improve area performance
  • Coordinate with co-sales agents and CSS in the area

Requirements and Skills:

  • Graduate of any 4-year course; Animal Science preferred
  • Motorcycle and driver's license; preferential advantage
  • Strong personality and excellent interpersonal skills
  • Ability to work under pressure with minimal supervision
  • Computer literacy
  • Willingness to be assigned in the Davao Area