Client Solutions Leader

3 days ago


Manila, National Capital Region, Philippines Socium - Teams Done Differently Full time
Job Responsibilities

As a Client Solutions Leader, your primary responsibility will be to ensure that our clients' needs are met through effective communication, issue resolution, and proactive problem-solving. You will work closely with cross-functional teams to deliver exceptional customer experiences, identify opportunities for growth and improvement, and develop tailored solutions to meet the unique needs of each client.

Key Performance Indicators (KPIs)
  • Measurable improvements in client satisfaction and retention.
  • Successful delivery of projects and initiatives within established timelines and budget.
  • Proactive identification and mitigation of potential risks and issues.
  • Effective communication and collaboration with internal stakeholders to drive business outcomes.


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