Senior Client Operations Specialist
6 days ago
Overview:
We are seeking a highly skilled Senior Client Operations Specialist to join our team at Insight Enterprises, Inc. As a key member of our client operations department, you will play a crucial role in driving business growth and transformation for our clients.
About the Role:
This is an onsite opportunity where you will work in the office during training. Our office location is in the heart of the city, providing easy access to public transportation and amenities. You will be responsible for providing customer service and managing sales processes for assigned account executives or teams. This involves quoting, ordering, account management, mailbox and call management, part requests, report generation, order fulfillment, reporting, and collections.
Your Key Responsibilities:
- Develop efficient practices to serve business needs
- Work on special projects for clients and sales force as needed
- Ensure correct and accurate order processing
You Will Be Part of:
- A dynamic and fast-paced team that values collaboration and innovation
- A company that prioritizes customer satisfaction and employee growth
- A chance to work with cutting-edge technology and industry-leading solutions
What We Offer:
- A competitive salary and benefits package
- The opportunity to work with a Fortune 500 Solutions Integrator
- Continuous opportunities for skill development and career advancement
We Are Looking For:
- Preferably Bachelor's Degree in any course
- 3-4 years work experience in pricing models, supply chain, order management, logistics, and sales life cycle
- Excellent communication skills both written and verbal
- Experience working in IT/BPO industry is preferred
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