Technical Support Engineer

On-site - Taguig 1-3 Yrs Exp Diploma Full-timeJob Description8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for...

Sutherland Taguig, National Capital Region, PhilippinesTechnical Support EngineerDo you want to be a part of one of the largest, independent process transformation companies in the world? Apply now as a Technical Support Engineer here in Sutherland.Sutherland serves marquee clients in major industry verticals. With our head office located in Rochester, New...

Company IntroductionPromotexter is a messaging platform provider which focuses on SMS, E-mail and IP message delivery and analytics. We empower companies to better engage their customers and grow their business through innovative mobile messaging solutions.Role SummaryThe role of Technical Support Engineer requires strong problem solving and analytical...

Job Description - Bilingual French Technical Support Engineer (008MYX)The Role: French Technical Support EngineerThis position supports the Customer Care Center Manager in handling all post-sales and pre-sales support, customer service and inquiries, and requests by all customers. This person is required to coordinate with key internal parties to ensure that...

Job Description - Bilingual Spanish Technical Support Engineer (008FVX)The Role: Spanish Technical Support EngineerThis position supports the Customer Care Center Manager in handling all post-sales and pre-sales support, customer service inquiries, and requests by all customers within the Iberia (Spain and Portugal). This person is required to coordinate...

This position is responsible for the implementation, analysis, troubleshooting, support, and resolving customer escalated issues involving data, UC, and server issues in a Cerium deployed or supported network of Microsoft and Lync communication infrastructure. The ideal candidate must be a self-starter, well organized, a team player, and a problem solver....

Technical Support Engineer (Mandarin Bilingual)NegotiableHybrid - Taguig 1-3 Yrs Exp Diploma Full-timeJob DescriptionThe best Customer Experiences are built with Zendesk. Our powerful platform facilitates customer interactions across chat, email, phone, and social media, and is designed to grow and scale so it works for companies of any size - from startup...

Great People make Schneider Electric a great company.Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?The Role: Spanish Technical Support EngineerWe are actively recruiting and interviewing for future positions in...

Great People make Schneider Electric a great company.Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?The Role: French Technical Support EngineerThis position supports the Customer Care Center Manager in handling all...

Job DescriptionClient Support & Issue Resolution: Manage and triage support tickets via Freshworks to ensure timely resolution within SLA timelines for both cloud-hosted (CaaS) and on-premise clients.Collaborate with Product Engineering and Infrastructure teams to escalate and resolve complex technical issues efficiently.

Things to know before applying:you must have your own work equipmentyou are able to work remotelyyou can work full-time for this roleexperience working with clients/companies outside PH is an advantageonly candidates who meet the requirements will be contactedJob Summary:We are seeking a Support Engineer to manage our customer ticketing process and provide...

About the Role:The Technical Services Engineer position is an exciting opportunity to work with our dynamic team at Eteam Workforce Private Corporation. As a Technical Services Engineer, you will play a crucial role in providing top-notch technical support to our users.Main Responsibilities:Provide day-to-day technical support across our hardware and...

Responsibilities:• Handle technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems.• Handle live site incidents for Support, from report to resolution.• Troubleshoot technical issues with external customers.• Send alerts to internal and external users through Braze upon confirmed outage.• Track unresolved issues against...

Things To Know Before Applying- You must have your own work equipment.- You are able to work remotely.- You can work full-time for this role.- Experience working with clients/companies outside PH is an advantage.Job SummaryOnly candidates who meet the requirements will be contacted. We are seeking a Support Engineer to manage our customer ticketing process...

We are Adaca, a leading organization in the industry. We are seeking a highly skilled IT Support Engineer to join our team and play a key role in managing our customer ticketing process.This is an internal support role with minimal direct customer interaction, focusing primarily on optimizing our ticketing process and assisting with technical challenges.Key...

eData Services Philippines Inc. is hiring a Technical Support Engineer - Network Voice Helpdesk to join our team.About the Role:This role involves providing technical support for network, voice, and helpdesk system infrastructure.Responsibilities:Installation, configuration, and troubleshooting of network, voice, and systems infrastructure.Supporting users...

Job SummaryWe are looking for an IT Support Engineer to join our rapidly expanding team who will provide technical support to our user base across multiple channels. The successful candidate will be responsible for providing first/second line technical support to HelloConnect employees via the service desk, face to face and remote channels.

Job DescriptionWe are seeking a highly motivated and technical individual to join our team as a Technical Support Representative. This role will be responsible for providing world-class customer service experiences to new and existing customers.Main Responsibilities:Respond to customer inquiries and resolve issues related to fitness equipment, including...

Job OverviewJocson College is seeking a skilled Technical Support Representative to join our team. As a key member of our support staff, you will play a critical role in providing top-notch assistance to customers with technical issues related to our products.ResponsibilitiesIndependently respond to customer inquiries using standard protocols and moderate...

About the RoleWe are seeking a highly skilled Technical Support Engineer to join our team in Sutherland. As a Technical Support Engineer, you will be responsible for providing top-notch support to our customers via various channels, including web, voice, and chat.Key ResponsibilitiesHandle customer inquiries and issues related to product configuration,...