Business Performance Analyst

7 days ago


Manila, National Capital Region, Philippines QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH Full time

About the Position: As a Business Performance Analyst at QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH, you will be responsible for analyzing customer data to identify areas for improvement and making recommendations to enhance customer satisfaction.

Responsibilities:
  1. Document changes to programs or procedures in a timely and clear manner.
  2. Create visual representations of data, such as charts and graphs, to help stakeholders easily understand research results.
  3. Stay updated on industry trends, research methods, and tools to ensure the research process remains current and effective.
Requirements:
  • Bachelor's Degree or equivalent combination of education and work experience.
  • 4 years relevant experience in using CRM software, data visualization tools, and statistical analysis techniques.
  • Good problem-solving abilities and strong project management skills.


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