Hull Operations Coordinator
4 days ago
We are seeking a highly motivated and organized professional to join our team as a Hull Operations Coordinator. The successful candidate will be responsible for coordinating the day-to-day activities of the accounts team, ensuring that all tasks are completed efficiently and effectively.
Main Responsibilities:- Underwriting/Policy Issuance:
- Collaborate with the underwriting team to prepare loss statistics for policy renewals.
- Assist in preparing quotations for clients.
- Gather relevant underwriting information.
- Verify and post policies and endorsements in NIIS.
- Ensure timely and accurate issuance of policies, endorsements, and renewals.
- Communicate with reinsurance brokers for reinsurance support.
- Maintain accurate records of existing clients.
- Prepare final distribution for reinsurance.
- Claims Processing and Recoveries:
- Receive and log claim notices from Shipowners/P&I Members.
- Coordinate with lawyers regarding handling and status of various Hull and Machinery and Protection and Indemnity cases.
- Identify suitable surveyors.
- Monitor submission of claim documents.
- Correspond with P&I Club claims department.
- Liaise with average adjusters.
- Track recovery efforts.
- Solicitation of New Business:
- Analyze opportunities for business expansion by evaluating agent, broker, and client relationships.
- Maintain knowledge of key industry players.
- Update data on potential clients.
- Collections:
- Regularly follow up on outstanding accounts of assigned clients/intermediaries.
- Ensure prompt remittance of collected funds to the P&I club or Facultative Reinsurers.
- Review and facilitate release of monthly statements of account.
- Servicing of Direct Accounts, Brokers, and Agents:
- Ensure timely renewal of expiring accounts through effective communication and action.
- Respond promptly to queries received from direct clients, brokers, and agents or referred by the staff/other departments.
- Facultative Reinsurance:
- Pursue facultative reinsurance placement of policies handled and recommend reinsurance placement distribution of accounts.
- Verify reinsurance slips and binders.
- Product Training:
- Conduct Product Training for direct clients and intermediaries in collaboration with the Agents' Development & Servicing Department.
- Others:
- Participate in departmental action planning and implementation.
- Take an active role in the Performance Appraisal (PA) process, as outlined in the PA policies and procedures.
- Perform additional duties as required to meet departmental objectives and goals.
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