
Support Specialist
2 days ago
This administrative support role is ideal for a detail-oriented and tech-savvy individual who can provide daily administrative assistance to our organization.
Key Responsibilities:- Email Management: Manage and organize email inbox, responding promptly and professionally to ensure seamless communication with stakeholders and team members.
- Website Updates: Update website content with timely information, showcasing the organization's commitment to delivering high-quality stories in both print and digital formats.
- Author Support: Communicate with authors, providing timely updates, support, and guidance to foster meaningful connections between authors and readers worldwide.
- Inquiries and Messages: Handle inquiries and messages across different platforms with accuracy and professionalism, ensuring that all correspondence is handled efficiently and effectively.
- Data Management: Maintain and update databases, files, and shared drives as needed, streamlining daily operations and enhancing productivity.
- Excellent Communication Skills: Excellent written and spoken English (with flawless grammar and spelling) to communicate effectively with diverse stakeholders and team members.
- Strong Organizational Skills: Strong organizational and time management skills to prioritize tasks, manage multiple projects, and meet deadlines.
- Prior Experience: Prior experience in administrative support, preferably in publishing, creative or media industries, to bring valuable knowledge and expertise to the role.
- Tech-Savviness: Tech-savvy with the ability to update websites, manage online communication tools, and adapt to new technologies.
We are a growing organization committed to amplifying diverse voices and supporting authors across a wide range of genres. We strive to create meaningful connections between authors and readers worldwide by fostering creativity and professionalism.
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