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Client Solutions Expert

1 week ago

Makati City, National Capital Region, Philippines 7373 Events Place and Restaurant Inc. Full time

About the Role:


We are seeking a highly skilled Customer Care Representative to join our team at 7373 Events Place and Restaurant Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences that meet and exceed our high standards.



Responsibilities:



  • Handling customer inquiries and resolving issues in a timely and professional manner
  • Providing clear and concise information about our products and services
  • Building strong relationships with customers through proactive communication and follow-up support
  • Staying up-to-date on product knowledge and industry trends
  • Collaborating with internal teams to resolve complex customer issues


Requirements:



  • Proven experience in customer-facing roles, preferably in a restaurant or events environment
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in using CRM systems and tools