Operations Director
4 weeks ago
Job Summary:
The Operations Head is a critical role responsible for overseeing and managing all operational aspects of the company. This position requires a strong background in architecture and engineering to ensure that operational processes are aligned with industry standards and project requirements.
The Operations Head will lead a team, develop operational strategies, and ensure the efficient execution of projects while maintaining high quality and compliance with regulatory standards.
Key Responsibilities:- Develop and implement operational strategies, plans, and procedures to enhance overall efficiency and effectiveness.
- Oversee day-to-day operations, ensuring smooth execution of architectural and engineering projects.
- Monitor operational performance and make data-driven decisions to improve productivity and quality.
- Manage and coordinate multiple projects from inception to completion, ensuring they are delivered on time, within scope, and within budget.
- Collaborate with project managers and other stakeholders to address and resolve any issues or challenges that arise during project execution.
- Ensure that all projects adhere to architectural and engineering standards, codes, and regulations.
- Lead, mentor, and develop the operations team, including architects, engineers, and administrative staff.
- Set clear objectives, provide regular feedback, and conduct performance evaluations.
- Foster a collaborative and innovative work environment to drive team engagement and productivity.
- Develop and manage budgets for operational activities and projects, ensuring financial resources are allocated effectively.
- Optimize resource allocation and utilization to maximize project efficiency and minimize costs.
- Conduct regular financial analysis and reporting to track budget performance and identify areas for improvement.
- Build and maintain strong relationships with clients, contractors, suppliers, and other key stakeholders.
- Ensure that client expectations are met or exceeded through effective communication and delivery of high-quality services.
- Address and resolve client concerns and feedback in a timely and professional manner.
- Ensure compliance with all relevant laws, regulations, and industry standards in architectural and engineering practices.
- Implement and monitor quality control procedures to ensure high standards of workmanship and project outcomes.
- Conduct regular audits and reviews to identify and mitigate operational risks.
- Contribute to the development of the company's strategic goals and objectives.
- Identify and implement opportunities for operational improvements and innovation.
- Stay current with industry trends and advancements to drive continuous improvement and maintain competitive advantage.
- Bachelor's degree in Architecture, Engineering, or a closely related field. A Master's degree or advanced certifications or relevant industry-specific credentials are highly desirable.
- A minimum of 8-10 years of progressive experience in operations management within the architectural and engineering sectors. Experience in Business Process Outsourcing Industry is an advantage.
- Proven experience in overseeing complex projects, managing cross-functional teams, and driving operational efficiencies is essential.
- In-depth knowledge of architectural and engineering principles, practices, standards, and industry regulations.
- Demonstrated success in project management, including planning, execution, and delivery within scope, budget, and timeline constraints.
- Exceptional problem-solving and decision-making capabilities, with a strong ability to analyze complex situations and develop effective solutions.
- Advanced communication and interpersonal skills, with the ability to build and maintain strong relationships with clients, stakeholders, and team members.
- Proven leadership skills with a track record of inspiring and managing a diverse team to achieve organizational goals.
- Proficiency in project management software and tools, such as Microsoft Project, Primavera, or similar platforms.
- Strong financial acumen, with hands-on experience in budget development, cost control, and financial forecasting.
- Ability to navigate and manage multiple priorities in a fast-paced environment while maintaining a high level of attention to detail and quality.
About ESCA Engineering:
ESCA Engineering is a dynamic and innovative company with a strong reputation in the architectural and engineering sectors. With a portfolio of prestigious projects and a team of experienced professionals, we offer a unique opportunity for individuals to grow and develop their careers.
Our engineers are proficient in cutting-edge design software, including applications developed in-house and third-party programs such as ETABS, STAAD, SAP2000, MATHCAD, Autodesk Building Design Suite, Autodesk Infrastructure Design Suite, Autodesk Civil 3D, and full versions of Autodesk AutoCAD software.
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