Phone Order Associate
2 weeks ago
Company Overview:
We are a global leader in e-commerce, dedicated to delivering exceptional customer experiences and innovative solutions worldwide. With a presence in over 30 countries, we offer a unique opportunity to grow professionally and make a real impact.
Job Description:
We are seeking a highly motivated and skilled Customer Service Expert to join our team. The ideal candidate will have excellent communication skills, a strong focus on customer satisfaction, and the ability to work efficiently in a fast-paced environment.
Responsibilities:
- Communicate effectively with customers through various channels.
- Provide expert knowledge on products, pricing, and availability.
- Collaborate with internal teams to meet customer expectations.
- Manage customer orders and maintain accurate records.
Requirements:
- Fluent English and French language skills (Mandatory).
- Additional EU language proficiency is highly valued.
- Prior experience in customer-facing roles is required.
- Excellent phone etiquette and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in Microsoft Office Suite.
Why Join Us:
- A competitive starting salary.
- Ongoing training and development opportunities.
- A chance to advance your career within a global company.
- A collaborative and professional work environment.
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