Leadership and Development Associate
2 weeks ago
We are seeking a highly skilled Leadership and Development Associate to join our team at SuperStaff. This is a challenging role that requires strong leadership and communication skills, as well as the ability to work under pressure in a fast-paced environment.
About the RoleThe successful candidate will be responsible for providing coaching and guidance to customer service representatives, creating and implementing standard practices, and working closely with the Operations Supervisor/Operation Manager.
Key Responsibilities- Develop and maintain a high-performing team by providing regular feedback, coaching, and training opportunities.
- Create and implement effective processes and procedures to improve efficiency and productivity.
- Collaborate with other departments to ensure seamless communication and teamwork.
- Analyze customer feedback and data to identify areas for improvement and develop solutions.
- 2-3 years call center experience or in a similar position, preferred.
- Previous experience in a Senior Customer support role.
- Strong phone, verbal, and written communication skills are required.
- Must be knowledgeable in basic office operations and be able to perform multiple tasks simultaneously.
- Must be able to work under pressure, delineate priorities when workload is abundant.
- Must be able to represent the company in a professional manner.
- Able to perform the essential duties of this position without posing a "direct threat" to the health or safety of self or others.
- Strong time management skills with the majority of your time focused on inbound calls.
- Flexibility with scheduling is preferred, as we will have an occasional need to cover evening and/or weekend shifts.
- Excellent leadership and people management skills.
- Experience managing a team before.
- HMO with 1 free dependent upon hire.
- Life Insurance.
- Night Shift (10% Night Differential).
- 20 PTO credits annually.
- Great company culture.
- Career growth and learnings.
- A laptop will be provided by the company.
-
Business Development Associate
2 weeks ago
Angeles City, Central Luzon, Philippines MCI Full timeAs a Business Development Associate at MCI, you will play a critical role in driving business growth and expansion through strategic partnerships and sales initiatives. Your primary responsibility will be to identify and pursue new business opportunities, build relationships with key stakeholders, and develop and execute sales strategies to achieve revenue...
-
Business Development Associate
2 weeks ago
Angeles City, Central Luzon, Philippines Digital Consulting PH Full timeBusiness Development AssociateWork Set up: Onsite in Angeles City, PampangaWork Shift: Night Shift (US Timezone) | Monday to Friday JOB OVERVIEW:We are seeking a highly motivated and results-driven Outbound Business Developer to join our team. The ideal candidate will be responsible for generating new business opportunities through proactive outbound sales...
-
Business Intelligence Developer
5 days ago
Angeles City, Central Luzon, Philippines Majorel Full timeJob DescriptionWe are seeking a Business Intelligence Developer to join our team. As a key member of our Operations team, you will support the daily operations performance of our contact center team. You will analyze and review day-to-day service performance, as well as overall client, contact center and associate performance reporting.Key...
-
Restaurant Leadership Professional
2 days ago
Angeles City, Central Luzon, Philippines Jollibee Group Full timeAt the Jollibee Group, we are looking for a skilled Restaurant Leadership Professional to join our team. The ideal candidate will have a Bachelor's Degree in Food, Hotel and Restaurant Management or Administration and/or any Business Related course.They should have one to two years of leadership function in a service-oriented industry such as retail, hotel,...
-
Angeles City, Central Luzon, Philippines Linkage Web Development Full timeTech Savvy Office Assistant for Social Media MarketingQualifications & SkillsAt least 1 year of Social Media Marketing or Graphic Design/Video editing experience in an agency settingStrong organizational skills to manage many projects with different deadlinesMust have strong interpersonal, verbal and written communication skillsExperience managing technical...
-
Director of Business Process Optimization
2 weeks ago
Angeles City, Central Luzon, Philippines MCI Full timeMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.The Director is responsible for the management and development of supervisors and all other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is...
-
IT Business Development Manager
7 days ago
Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full timeAbout the RoleWe are seeking an experienced Sales Manager to lead our sales team and drive revenue growth. The ideal candidate will have a strong understanding of IT products and services, excellent leadership skills, and a proven track record in sales management.Main Responsibilities:Develop and execute sales strategies to achieve revenue targets and drive...
-
CX Leadership Team Member
21 hours ago
Angeles City, Central Luzon, Philippines Majorel Full timeCX Leadership Team MemberWe're seeking a seasoned CX Leadership Team Member to join our team. As a critical member of our operations team, you will be responsible for providing guidance and support to customer service representatives and ensuring that they provide exceptional service quality across multiple channels and geographies.Key...
-
Strategic Financial Leadership Position
5 days ago
Angeles City, Central Luzon, Philippines MCI Full timeMCI is a leading business process outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.">Manage financial planning, analysis, reporting, and risk management to support...
-
Executive Leadership Position
7 days ago
Angeles City, Central Luzon, Philippines ALLIAH Full timeAbout the JobWe are seeking an experienced Project Director to join our team at ALLIAH. In this role, you will be responsible for overseeing project development and implementation, ensuring that all projects are completed on time and within budget.You will need to have excellent project management skills, including experience with project tools and risk...
-
Business Development Director
7 days ago
Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full timeJob DescriptionThe Sales and Operations Manager will play a pivotal role in leading, mentoring, and managing a high-performing team of sales professionals and operations staff to achieve and exceed sales targets and operational goals.This strategic position requires an exceptional leader with a strong understanding of contact center operations, excellent...
-
Dermatologist Associate
7 days ago
Angeles City, Central Luzon, Philippines Belo Medical Group, Inc. Full time**Job Description**Belo Medical Group, Inc. is seeking a highly skilled Associate Physician to join our clinical services team. As an Associate Physician, you will be responsible for providing expert care to our patients while working closely with our healthcare team.Key Responsibilities:Provide high-quality care to patients through non-surgical...
-
Business Development Associate
2 weeks ago
Angeles City, Central Luzon, Philippines MCI Full timeAbout the RoleAs a Business Development Associate, you will play a key role in driving revenue growth for our organization by identifying and pursuing new business opportunities. This is an exciting opportunity to join a dynamic team and contribute to the success of our company.Job DescriptionThe ideal candidate will have excellent communication and...
-
Deputy General Manager Leadership Role
1 week ago
Angeles City, Central Luzon, Philippines Talent Career Pro Full timeCompany OverviewTalent Career Pro is a leading provider of Virtual Design and Construction (VDC) services, driving strategic growth and innovation in the industry.We are seeking a seasoned Deputy General Manager to lead our VDC services team, overseeing management and working closely with consultants, contractors, and industry professionals.The ideal...
-
Store Leadership Position
4 days ago
Tarlac City, Central Luzon, Philippines Avanteph Staffing and Consultancy Inc. Full time**Overview:**The ideal candidate for this Store Leadership Position will be responsible for leading a team of retail professionals and overseeing daily store operations. This includes ensuring efficient service, preparing high-quality beverages, and managing inventory and administrative tasks.Responsibilities:Lead and develop the store team to achieve sales...
-
Corporate Service Provider
2 weeks ago
Cebu City, Central Visayas, Philippines Lily Villamala Cenezia and Associate Full timeLily Villamala Cenezia and Associate is seeking an experienced Administrative Staff to join our team. As an Administrative Staff, you will play a key role in supporting the organization's operations by performing various administrative tasks.Key Areas of ResponsibilityManage and maintain accurate and up-to-date records and files.Provide administrative...
-
Organizational Assistant
2 weeks ago
Cebu City, Central Visayas, Philippines Lily Villamala Cenezia and Associate Full timeJoin Lily Villamala Cenezia and Associate as an Administrative Staff and contribute to the success of our team. As an Administrative Staff, you will be responsible for providing administrative support to our team members.Main DutiesProvide administrative assistance to team members, including preparing documents, making phone calls, and handling...
-
Customer Support Associate
17 minutes ago
Angeles City, Central Luzon, Philippines Work Services Full timeAt Stackwork, we're looking for a dedicated Customer Support Associate to join our team. As a key member of our support staff, you will be responsible for ensuring that our clients receive the best possible service experience.We offer a competitive salary of up to 27k and a dynamic work environment where you can grow professionally. In this role, you'll have...
-
Store Associate Manager
7 days ago
Angeles City, Central Luzon, Philippines VENTURESLINK MANAGEMENT SOLUTIONS INC Full timeJob Summary:VenturesLink Management Solutions Inc. is hiring Sales Associates to work in various department stores across the Philippines.Key Responsibilities:Provide exceptional customer serviceManage store visual merchandisingMeet sales targetsRequirements:At least 5'2 in heightHigh School / Senior High School GraduatePhysically fitPleasing personality...
-
Business Process Director
7 days ago
Angeles City, Central Luzon, Philippines Mass Markets Full timeCompany OverviewMass Markets is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.The Director will be responsible for the management and...