Account Support Specialist
1 week ago
Job Summary
We are seeking an experienced Account Support Specialist to join our team. As an Account Support Specialist, you will play a crucial role in supporting our Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets.
Your Key Responsibilities
- You will collaborate with our Account Managers to source and present merchandise options to clients across different regions.
- You will research and recommend customized branded merchandise solutions aligned with brand strategy and client objectives.
- You will prepare and manage sales proposals, quotations, and cost analysis reports.
Requirements
- You should have 2+ years of experience in sales coordination, account management, or purchasing, preferably in BPO, e-commerce, retail, or merchandising industries.
- You should have experience in customer service, vendor negotiation, or procurement.
- You should be able to communicate effectively with clients, vendors, and internal teams across different time zones and regions.
- You should have strong analytical and organizational skills with high attention to detail.
- You should be proficient in industry tools, including Microsoft Suite (Excel, PowerPoint, Outlook, Teams), Salesforce, Oracle EBS, Smartsheet, Canva, and other relevant tools.
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