Healthcare Operations Manager
3 days ago
We are seeking a skilled Clinic Manager to oversee daily clinic operations, engage with staff, and ensure compliance with established standards. As the primary point of contact for site medical personnel, you will address day-to-day concerns and maintain records of staff performance.
Key Responsibilities:- Maintain Compliance: Monitor staff adherence to customer service and staff behavior policies.
- Staff Performance: Record and track attendance and performance metrics.
- Communication: Coordinate with site medical personnel regarding client requirements and policy updates.
- Coordination: Work with CMT to resolve staffing and operational issues in a timely manner.
- Concern Resolution: Address site medical personnel concerns and queries, ensuring effective coordination with involved departments.
- Nurse and MD Endorsement: Monitor and endorse Nurses and MDs for deployment.
- OSH Compliance: Assist in monitoring OSH compliance and submitting AMR and WAIR reports to the client.
- Health Programs: Organize and identify Health Programs based on client illness/incidence reports.
- Training Initiatives: Collaborate with CMT on ActiveOne program/training initiatives (Mental Health, Customer Service, OSH training, etc.).
- Schedule and Attendance: Coordinate with site medical personnel regarding clinic schedule and attendance, leaves, and overtime approval.
- PPE and Supplies: Consolidate daily, weekly, and monthly inventory of PPE/medicines & medical supplies across all sites for submission to the Client.
- Reports Submission: Coordinate with clinic Nurses regarding clinic utilization report submission to CRT.
- Monthly Checks: Perform monthly checks on equipment, medicines, and medical supplies inventory, requisitioning prior to submission to the Client.
- A Professional License (Passed Board/Bar/Professional License Exam) in Nursing or equivalent is required.
- At least one year of experience in an occupational health setting, business operations, and/or administrative role is necessary.
- The ability to thrive under a flexible work schedule environment is essential.
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