Software Development Business Analyst

1 day ago


Pasig, National Capital Region, Philippines The Sales Machine Full time

The Sales Machine Software Inc. is a leading SaaS company specializing in sales performance management solutions.

About Us

We empower businesses to enhance their operations, drive revenue, and retain customers.

Job Responsibilities
  • Business Process Analysis: Collaborate with clients to gather detailed requirements and analyze their business processes for improvement.
  • Requirements Documentation: Translate business needs into clear, concise, and actionable business tickets for developers to implement.
  • Stakeholder Engagement: Act as a liaison between clients, internal stakeholders, and the development team to ensure alignment on project goals and deliverables.
  • Quality Assurance Support: Work closely with the QA team to ensure that developed solutions meet client requirements and business standards.
  • Solution Design: Assist in creating functional and technical specifications, ensuring all business requirements are met with scalable, high-quality solutions.
  • Continuous Improvement: Proactively identify opportunities for improvement in client processes and internal workflows, driving efficiency through innovative solutions.
  • Training & Support: Provide post-implementation support and training to clients and stakeholders as needed.

Key Qualifications

  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field.
  • Experience: 3+ years as a Business Analyst, preferably in a technical or software development environment.
  • Familiarity with software development processes and tools, including Agile methodologies, Jira, Atlassian, Slack, Google Suite Tools.
  • Strong analytical skills to analyze and interpret business needs and translate them into technical requirements.
  • Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders.
  • Critical thinking and problem-solving abilities to assess client pain points and recommend innovative solutions.

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